Search results
Showing 301 to 310 of 480 search results for Firm level complaints data 2022.
-
Strategic review of retail banking business models
We have published our 2022 Final Report on competition in retail banking markets. This builds on our 2018 Final Report and 2018 Progress report. -
Competition law
How the FCA uses competition law powers, including what this means for firms, and how to report competition law infringements. -
Chairman's speech to the Trust in Banking Conference
Speech by John Griffith Jones, Chairman, FCA, delivered at the Trust in Banking Conference, organised by Cambridge Judge Executive Education at the London Stock Exchange. This is the text of the speech as drafted, which may differ from the delivered -
The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI)
easier for the FCA to act if it becomes concerned that firms are not handling PPI complaints appropriately. ... We will continue to monitor firms’ handling of PPI complaints under our current rules. -
Insights from the 2021 Cyber Coordination Groups
An overview of insights arising from the discussions held at the FCA’s quarterly Cyber Coordination Group (CCG) meetings throughout 2021. -
FCA publishes Insurance Distribution Directive consultation
The Financial Conduct Authority (FCA) has today published the first of its two consultation papers on the implementation of the Insurance Distribution Directive (IDD). -
The retail intermediary market 2019
This page provides the FCA's analysis of the intermediary sector in 2019 based on data drawn from the Retail Mediation Activities Return (RMAR). -
Reporting requirements for CMCs
Learn more about the annual reporting requirements for claims management companies (CMCs). -
Financial Lives cost of living (Jan 2024) recontact survey - Summary
The FCA presents the findings from a survey undertaken in January 2024 to understand the financial impact of the increased cost of living on adults across the UK. -
Cryptoassets: AML / CTF regime
We are the anti-money laundering and counter-terrorist financing (AML/CTF) supervisor of UK cryptoasset businesses under the money laundering regulations. Learn more about the regime.