Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 381 to 390 of 480 search results for Firm level complaints data 2022.

  1. Financial Lives January 2023: Consumer experience of the rising cost of living – the burden of bills and ways to get support

    Financial Lives Published: 17/05/2023 Last modified: 26/07/2023
    The FCA are providing selected statistics in this research note from its Financial Lives cost of living (Jan 2023) recontact survey, to give an insight into the financial situation UK adults experienced over the 6 months to January 2023.

  2. The FCA's response to COVID-19 and expectations for 2020

    Speeches Published: 04/06/2020 Last modified: 04/06/2020
    Speech by Megan Butler, Executive Director of Supervision – Investment, Wholesale and Specialists at the FCA, delivered at PIMFA’s Virtual Festival.

  3. Product sales data: process related aspects FAQs

    Registers and systems Published: 06/05/2016 Last modified: 13/06/2022
    Product sales data: process related aspects FAQs

  4. Payday lenders failing customers in arrears, says FCA

    Press Releases Published: 10/03/2015 Last modified: 10/03/2015
    repayment plans that were clearly unsustainable and subsequently failed. firms not dealing appropriately with issues when things went wrong, for example staff failing to investigate or acknowledge complaints and customers having ... In some cases,

  5. The regulation of advice – recommendations post FAMR

    Speeches Published: 20/04/2016 Last modified: 20/04/2016
    Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at the Westminster and City industry forum on FAMR, on 13 April 2016. This is the text of the speech as drafted, which may differ from the delivered version.

  6. Second consultation on new prudential regime for UK investment firms

    News stories Published: 19/04/2021 Last modified: 19/04/2021
    The IFPR introduces a new prudential regime for MiFID investment firms regulated by the FCA. It will create a single, proportionate regime that reflects firms’ size and business.

  7. Investors in the EEA Life Settlements Fund should consider making a complaint now

    News stories Published: 24/09/2014 Last modified: 24/09/2014
    As a result, you may wish to make a complaint to the firm which sold you the investment or make a claim against it. ... Be clear that you are making a complaint. Under our rules, the firm should have a procedure to follow to resolve matters with you in a

  8. FCA to investigate use of personal guarantees in certain small business lending

    Press Releases Published: 05/03/2024 Last modified: 05/03/2024
    The Financial Conduct Authority (FCA) has today committed to investigate the use of personal guarantees by lenders to support loans to certain small businesses. The steps come in response to a super complaint from the Federation of Small Businesses

  9. FCA announces proposals to improve outcomes for non-workplace pension customers

    Press Releases Published: 25/11/2021 Last modified: 25/11/2021
    We propose that firms offer a new 'default' investment option to help non-workplace pension customers save for their retirement

  10. CP13/10: Detailed proposals for the FCA regime for consumer credit

    Consultation papers Published: 03/10/2013 Last modified: 30/08/2015
    In FSA CP13/7 we consulted on our high-level proposals for consumer credit firms. ... What information and how frequently firms will have to report to us, including on complaints (Chapters 4 and 11).