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Showing 111 to 120 of 491 search results for Firm level complaints data 2023.

  1. Closed complaints

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page provides a breakdown of complaints closed by product group and firm type.

  2. Fair treatment of customers

    Tasks for regulated firms Published: 12/05/2015 Last modified: 15/02/2023
    All firms must be able to show consistently that fair treatment of customers is at the heart of their business model. Learn more about what is expected.

  3. Financial promotions data 2023

    Data Published: 14/02/2024 Last modified: 13/03/2024
    The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for 1 January 2023 to 31 December 2023.

  4. RegData help and FAQs

    Registers and systems Published: 04/05/2016 Last modified: 13/02/2023
    You can find help and/or FAQs on all the Gabriel data items below and via the links to the right.

  5. Consumer Duty firm survey – Spring 2023

    Data Published: 28/06/2023 Last modified: 28/06/2023
    The FCA commissioned Ipsos UK to undertake an anonymous survey of 1,230 firms in scope of the Consumer Duty. This survey adds to the FCA's understanding of how prepared firms are for when the Duty comes into force for products and services that are

  6. Final Notice 2023: Equifax Limited [pdf]

    Final notices Published: 13/10/2023
    This Final Notice relates to the outsourcing of data processing to an intragroup entity which experienced a data breach. The Final Notice refers to risk management failings (Principle 3) and failings in relation to treating customers fairly and

  7. Aggregate complaints data: 2023 H1

    Data Published: 19/10/2023 Last modified: 25/04/2024
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group.

  8. Consumer Duty – information for firms

    Tasks for firms Published: 02/10/2022 Last modified: 26/06/2024
    To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market.

  9. British Steel Pension Scheme redress FAQ

    Tasks for regulated firms Published: 24/05/2022 Last modified: 28/02/2023
    The FCA provides answers to requests for further clarification on our consultation on the BSPS redress scheme.

  10. 2016 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2016.