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Showing 161 to 170 of 491 search results for Firm level complaints data 2023.

  1. The retail intermediary market 2021

    Data Published: 21/07/2022 Last modified: 21/07/2023
    This page provides the FCA's analysis of the intermediary sector in 2021 based on data drawn from the Retail Mediation Activities Return (RMAR).

  2. EagleUp Finance / EagleUp Investments

    Warnings Published: 04/07/2023 Last modified: 12/03/2024
    EagleUp Finance / EagleUp Investments is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals.

  3. Payment Accounts Regulations 2015 (PARs)

    Tasks for regulated firms Published: 10/02/2016 Last modified: 10/02/2023
    Find out more about Payment Accounts Regulations (PARs), including information on what they aim to improve.

  4. Service standards 2020/21

    Data Published: 15/07/2021 Last modified: 15/07/2021
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21.

  5. Personal data and Financial Lives survey

    Last modified: 01/02/2024
    This privacy notice explains what personal data the FCA collects during the Financial Lives survey and how and why it uses the information as part of its regulatory work.

  6. How to complain if you’re a small business

    Published: 24/03/2021 Last modified: 17/05/2022
    If you’re a small or medium-sized enterprise (SME) and you're unhappy with a product or service, follow these steps to make a complaint.

  7. Credit reporting: Interim Working Group (IWG)

    Consumer credit firms Published: 05/12/2023 Last modified: 16/07/2024
    The interim working group (IWG) aims to produce recommendations to the FCA on the new Credit Reporting Governance Body. Find out more about this work.

  8. Repeal and replacement of assimilated law

    Firms Published: 13/07/2023 Last modified: 01/05/2024
    Documents on the repeal and replacement of provisions in the retained EU law.

  9. Service standards 2019/20

    Data Published: 24/06/2020 Last modified: 24/06/2020
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.

  10. Whistleblowing in practice: Case studies

    Firms Published: 21/10/2020 Last modified: 01/02/2024
    Are you thinking about blowing the whistle on wrongdoing? Find out how whistleblowing can help the FCA to act and how the FCA protects other firms.