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Showing 211 to 220 of 491 search results for Firm level complaints data 2023.

  1. Credit transfers and direct debits in euro (SEPA)

    Tasks for regulated firms Published: 05/01/2016 Last modified: 10/02/2023
    Payment service providers (PSPs) carrying out credit transfers or direct debits in euro, may be subject to specific requirements under the SEPA Regulation.

  2. Market Watch 79

    Newsletters Published: 09/05/2024 Last modified: 09/05/2024
    Newsletter on market abuse surveillance and data governance, surveillance failures and the FCA's model testing peer review, May 2024.

  3. Our Annual Report and Accounts 2022/23

    Annual reports Published: 20/07/2023 Last modified: 08/12/2023
    Our Annual Report and Accounts sets out our progress and key achievements in the first year of our three-year strategy.

  4. Aggregate complaints data: 2020 H1

    Data Published: 15/12/2020 Last modified: 29/04/2021
    This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2020, between 1 January and 30 June 2020. This includes the latest trends and analysis by product group.

  5. Understanding complaints root cause analysis

    Focus areas Published: 15/08/2018 Last modified: 15/08/2018
    We recognise that firms of different size, scale and complexity have different systems for complaints. It is important for complaints root cause analysis (RCA) to distinguish between a symptom and the root cause of a complaint. This hypothetical

  6. Online trading scams

    Consumers Scams Published: 21/05/2019 Last modified: 20/03/2023
    Find out how online trading scams work, how to avoid scams and what to do if you’re scammed.

  7. A to Z of financial terms - Firm level complaints data 2023

    Consumers Published: 20/03/2023 Last modified: 20/03/2023
    A to Z of financial services to help you understand financial and legal terms.

  8. We request data from banks on account closures

    News stories Published: 09/08/2023 Last modified: 09/08/2023
    FCA sends information request to the largest banks and building societies.

  9. Financial promotions quarterly data 2023 Q4

    Data Published: 14/02/2024 Last modified: 15/02/2024
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 October 2023 and 31 December 2023.

  10. Aggregate complaints data: 2022 H2

    Data Published: 27/04/2023 Last modified: 19/10/2023
    This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2022, between between 1 July and 31 December 2022. This includes the latest trends and analysis by product group.