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Showing 351 to 360 of 491 search results for Firm level complaints data 2023.

  1. FCA fines The Carphone Warehouse over £29m for insurance mis-selling

    Press Releases Published: 13/03/2019 Last modified: 20/12/2019
    The Financial Conduct Authority (FCA) has fined The Carphone Warehouse £29,107,600 for failings that led to the mis-selling of ’Geek Squad’, a mobile phone insurance and technical support product. This follows an FCA investigation which stemmed

  2. Financial Promotions for high-risk investments

    Multi-firm reviews Published: 27/09/2023 Last modified: 20/05/2024
    We outline the findings of our review of how firms offering restricted mass market investments (RMMIs) have complied with new rules on the customer journey. We identify examples of good and poor practice for the wider sector to consider and make any

  3. Building our societies through lending and savings

    Speeches Published: 09/05/2024 Last modified: 09/05/2024
    Speech by Emily Shepperd, FCA Chief Operating Officer at the Building Societies Annual Conference

  4. Regulating for better outcomes - next steps in consumer credit

    Speeches Published: 08/10/2021 Last modified: 08/10/2021
    Speech by Nisha Arora, Director of Consumer and Retail Policy, given at Westminster Business Forum

  5. activefinancial.trade (Clone of FCA Authorised Firm)

    Warnings Published: 10/08/2023 Last modified: 03/11/2023
    activefinancial.trade (Clone of FCA Authorised Firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised firm and

  6. Retail Banking: Business Continuity Planning

    Multi-firm reviews Published: 11/07/2019 Last modified: 12/07/2019
    We have recently reviewed business continuity planning (BCP) amongst a number of small and medium-sized retail banks, payments institutions and electronic money institutions.

  7. Improving the suitability of financial advice

    Speeches Published: 19/09/2019 Last modified: 03/10/2019
    Speech by Debbie Gupta, Director of Life Insurance and Financial Advice Supervision at the FCA, delivered at Money Marketing Interactive Conference 2019, Harrogate.

  8. Personal data and FCA news, events and groups

    Last modified: 09/05/2024
    Find out how and why the FCA uses personal data to communicate FCA news and events, including its newsletters.

  9. PS17/26: Information about current account services

    Policy statements Published: 25/07/2017 Last modified: 12/12/2017
    We are confirming changes to the Handbook to require providers of personal current accounts (PCAs) and business current accounts (BCAs) to publish information that will help customers to compare the service they could receive from different providers

  10. International regulatory developments affecting investment management

    Speeches Published: 05/06/2024 Last modified: 05/06/2024
    Speech by Nikhil Rathi, FCA Chief Executive, delivered at the Investment Association Annual Conference 2024.