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Showing 1061 to 1070 of 1264 search results for Firm specific complaints data.
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TR14/9 - Commercial insurance intermediaries - conflicts of interest and intermediary remuneration
These included:. The structure of some intermediaries’ businesses and sources of revenue created significant conflicts of interest, particularly where firms or groups fulfilled multiple roles in the distribution chain and acted ... Supervisory -
MS18/1: General insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
Admiral agrees to contact customers who may have been given inaccurate information in renewal documents
New rules introduced by the Financial Conduct Authority (FCA) in April 2017 require firms to clearly show the insurance premium a customer paid last year alongside their proposed renewal premium. -
Compensation package agreed for consumers sold card security products
We have been encouraged that, working closely with the FCA, a large number of firms have voluntarily come together to create a redress scheme that will provide a fair outcome for ... Any complaints referred to the Financial Ombudsman Service will be -
The equity release sales and advice process: key findings
Key findings from our exploratory work on later life lending, where we considered the borrowing opportunities available to consumers aged 55 and over, focusing on lifetime mortgages. -
CP13/4: Distribution of retail investments: referrals to discretionary investment managers and adviser complaints reporting
We are consulting on some aspects of how to apply rules from our Retail Distribution Review. -
TR14/14 - Redress for payment protection insurance (PPI) mis-sales
We publish an update on firms’ progress in the handling of payment protection insurance (PPI) complaints. ... We will continue our intensive supervision of firms’ PPI complaint handling to ensure they are delivering fair and consistent outcomes. -
FG16/6: Payment Accounts Regulations 2015 - definition of a 'payment account'
In March 2016 we consulted on guidance on the definition of a 'payment account' under the Payment Accounts Regulations 2015 (PARs). We have now published the finalised guidance. -
Wholesale banks and asset management cyber multi-firm review findings
In late 2017 and early 2018 we carried out a cyber multi-firm review with a sample of 20 firms in the asset management and wholesale banking sectors. The firms we selected varied in terms of their size, scale, operating models and geography. These -
Caversham Finance Limited t/a BrightHouse enters administration
Caversham Finance Limited t/a Brighthouse enters administration: information for consumers