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Showing 1081 to 1090 of 1264 search results for Firm specific complaints data.

  1. Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling

    Press Releases Published: 14/04/2015 Last modified: 30/09/2016
    In mid-2011 Clydesdale implemented inappropriate policies which meant that its PPI complaint handlers were not taking into account all relevant documents when deciding how to deal with complaints. ... Clydesdale’s inappropriate policies meant that, for

  2. Investigations and Authorisation of Payment and Electronic Money Institutions - January 2022

    FOI Release Date of Release: 31/01/2022
    The FCA answers multiple questions regarding Payments Institutions and Electronic Money Institutions.

  3. To-do-list tension - UK households face an average of 33 tasks a week

    Press Releases Published: 03/05/2018 Last modified: 31/05/2018
    75% of UK adults set to tackle their to-do-list over the Bank Holiday weekend ‘Sorting out finances’ is the UK’s most popular task, as the FCA encourages public to check whether they’re eligible to claim for PPI Rachel Riley and Mr

  4. FCA welcomes a significant milestone in the development of standards in FX markets through the publication of the BIS Global FX Code

    Statements Published: 26/05/2016 Last modified: 26/05/2016
    In the UK, many parts of firms' FX activities are already subject to specific and demanding regulatory requirements, such as the client order handling and best execution standards in MIFID, and ... In addition to firms’ ongoing obligation to comply

  5. Ten years after Lehman: how accountants can make finance safer

    Speeches Published: 06/09/2018 Last modified: 25/11/2021
    Speech by Charles Randell, Chair of the Financial Conduct Authority and Payment Systems Regulator on how accountants can make finance safer.

  6. FCA data shows increase in complaints with more than 4 million complaints during the first half of 2018

    Press Releases Published: 29/10/2018 Last modified: 29/10/2018
    The Financial Conduct Authority (FCA) has today published the complaints figures for regulated firms for the first half of 2018.

  7. FCA statement on ESMA’s temporary product intervention measures applied to retail CFD and binary option products

    Statements Published: 27/03/2018 Last modified: 27/03/2018
    The European Securities and Markets Authority (ESMA) has agreed a range of product intervention measures to prohibit the provision of binary options and to restrict the provision of Contracts for Difference (CFDs) in order to protect retail investors

  8. PS17/21: Insurance Distribution Directive implementation – Feedback to CP17/7 and near-final rules

    Policy statements Published: 25/09/2017 Last modified: 01/06/2018
    This is our first Policy Statement setting out our near final rules for our implementation of the Insurance Distribution Directive (IDD).

  9. FS16/12: Call for Input on our approach to the current payment services regime

    Feedback statements Published: 15/11/2016 Last modified: 15/11/2016
    In this Feedback Statement we summarise the responses we received to our Call for Input on our approach to the current payment services regime, outline our response and explain the next steps.

  10. Information relating to individual approvals and complaints relating to authorisations - March 2021

    FOI Release Date of Release: 11/03/2021
    The FCA responds to questions relating to applications for individual approvals, and complaints relating to authorisations and credit authorisations.