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Showing 1241 to 1250 of 1264 search results for Firm specific complaints data.
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FCA and PSR Boards appoint new members to decision-making committees, including new chair and two deputy chairs
Until 31 March 2014 Elizabeth was Chair of the Office for Legal Complaints. ... In June 2002 she was awarded a CBE for services to data protection. -
Barclays fined £26m for failings surrounding the London Gold Fixing and former Barclays trader banned and fined for inappropriate conduct
We expect all firms to look hard at their reference rate and benchmark operations to ensure this type of behaviour isn’t being replicated. ... provide adequate specific training to precious metals desk staff in relation to their participation in the -
FCA consults on new rules to improve the approach to open-ended funds investing in illiquid assets
The Financial Conduct Authority (FCA) is consulting on new rules and guidance to reduce the potential for harm to investors in funds that hold illiquid assets, particularly under stressed market conditions. These measures will also support the -
Insurance providers warned not to undervalue cars or other insured items when settling claims
Insurance firms have been warned not to undervalue cars and other insured items when settling insurance claims especially during the cost of living squeeze. -
GC14/6 Social media and customer communications: The FCA’s supervisory approach to financial promotions in social media
help firms understand how they can use these media and comply with our rules. ... set out specific areas that firms need to consider, and provide some solutions and illustrative examples. -
FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with customers in mortgage arrears
Firms must ensure that they are taking into account the particular circumstances affecting customers who find themselves in difficulty. ... Firms need to be dealing with these customers proactively, without delays, in order to ensure they are not losing -
FCA sets out potential remedies to tackle concerns about general insurance pricing
The FCA has today published the interim report of its market study into the pricing of home and motor insurance. -
FCA decides to cancel payday lender’s interim permission and ban its sole director
Customer complaints were commonly disregarded, and excessive sums were taken out of some customers’ bank accounts. ... FCA, there was no requirement for senior managers of consumer credit firms to be approved. -
Review of terminal illness benefits within life insurance protection products
FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement. -
Santander UK to contact more than 270,000 borrowers after raising cap on mortgage standard variable rate in 2008 without being clear
The Financial Conduct Authority (FCA) has reached an agreement with Santander UK plc (Santander) that will see it contact over 270,000 mortgage customers about unclear information it gave before increasing the cap on its mortgage standard variable