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Showing 131 to 140 of 1264 search results for Firm specific complaints data.
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Business interruption insurance during the coronavirus pandemic - High Court test case
Statement on how we are engaging with policyholders and insurance intermediaries on business interruption (BI) insurance. -
Apply to become a credit reference agency or credit information services provider
Find out how to apply to the FCA for authorisation if you want to provide credit references or credit information services. -
Turning technology against financial crime
Speech by Megan Butler, Executive Director of Supervision – Investment, Wholesale and Specialists at the FCA, delivered at the Royal United Services Institute, London. -
FCA makes it easier for people to compare bank accounts
The Financial Conduct Authority (FCA) has today published final rules which will require providers of personal current accounts and business current accounts to publish information that will help customers to compare the service they could receive -
Personal data and surveys, consultations and market research
How and why the FCA uses personal data to carry out surveys, consultations and market research as part of its work as a regulator. -
FCA fines CT Capital Ltd for failures related to PPI complaint handling
Failing to handle complaints appropriately means that firms risk treating customers unfairly for a second time and it’s important that firms get this right. ... We will continue to monitor how firms are dealing with complaints and will not hesitate to -
The retrospective application of rules: feedback on the call for examples
We asked firms to provide examples of the retrospective application of regulatory rules -
Investor protection under MiFID II
Speech by David Geale, Director of Policy, FCA, delivered at the FCA MiFID II Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Building a common language in the mortgage market
Speech by Linda Woodall, Director of Mortgages and Consumer Lending FCA at the Council of Mortgage Lenders (CML) - Mortgage Industry Conference and Exhibition. This is the text of the speech as drafted, which may differ from the delivered version. -
Payday lenders failing customers in arrears, says FCA
repayment plans that were clearly unsustainable and subsequently failed. firms not dealing appropriately with issues when things went wrong, for example staff failing to investigate or acknowledge complaints and customers having ... Where situations of