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Showing 31 to 40 of 1264 search results for Firm specific complaints data.

  1. Report a financial promotion

    Last modified: 20/03/2023
    Complete our form to report a financial promotion or advert that you think is misleading, unfair or unclear.

  2. Telesales businesses complaints - March 2021

    FOI Release Date of Release: 10/03/2021
    The FCA does not process general complaints unless they are complaints directly against the FCA. It responds to the request on telesales businesses complaints.

  3. Total number of complaints continues to fall

    Press Releases Published: 06/10/2016 Last modified: 06/10/2016
    Financial services firms recorded a 2.6% reduction in new complaints between January and June 2016 compared to the previous six months, according to new complaints data published today by the Financial Conduct Authority. The total number of

  4. New rules on packaged bank accounts have improved standards, but firms have more work to do on sales and complaints handling

    Press Releases Published: 20/10/2016 Last modified: 20/10/2016
    The Financial Conduct Authority (FCA) has today published findings from its thematic review of packaged bank accounts.

  5. Aggregate complaints data: 2019 H2

    Data Published: 16/04/2020 Last modified: 16/04/2020
    This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2019, between 1 July and 31 December 2019. This includes the latest trends and analysis by product group. 

  6. Personal data and enforcement

    Last modified: 22/02/2023
    How and why the FCA uses personal data to carry out its enforcement functions.

  7. Principals and appointed representatives

    Tasks for firms Firms Published: 09/05/2015 Last modified: 24/04/2024
    If you’re a principal firm for an appointed representative (AR), find out what your responsibilities are and when to notify the FCA.

  8. Aggregate complaints data: 2022 H1

    Data Published: 20/10/2022 Last modified: 27/04/2023
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2022, between between 1 January and 30 June 2022. This includes the latest trends and analysis by product group.

  9. Aggregate complaints data: 2020 H2

    Data Published: 29/04/2021 Last modified: 28/10/2021
    This page focuses on complaints that financial services firms reported to us during the second half (H2) of 2020, between 1 July and 31 December 2020. This includes the latest trends and analysis by product group.

  10. Aggregate complaints data: 2023 H1

    Data Published: 19/10/2023 Last modified: 25/04/2024
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group.