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Showing 321 to 330 of 1264 search results for Firm specific complaints data.

  1. 2017 fines

    News stories Published: 31/01/2017 Last modified: 07/03/2019
    This table contains information about fines published during the calendar year ending 2017. The total amount of fines is £229,515,303. 

  2. Credit rating agencies

    Focus areas Published: 07/01/2019 Last modified: 30/11/2023
    Any legal person wishing to issue credit ratings in the UK for regulatory purposes, publicly or by subscription, will need to be registered or certified with the FCA.

  3. Investigation opening criteria

    How we operate Published: 22/04/2016 Last modified: 21/02/2022
    Factors the FCA considers when deciding to open an investigation, including how it detects and assesses serious misconduct

  4. Complaints data 2015 H2 summary info [pdf]

    Data Published: 23/03/2016 Last modified: 30/03/2016
    Latest statistics summary for complaints data for 2015 H2.

  5. TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress

    Thematic reviews Published: 25/09/2013 Last modified: 15/11/2016
    TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress. ... customers. We found that 6 firms were handling PPI complaints as we would expect but that for the remaining 12 firms there were

  6. Laying myths to rest

    Speeches Published: 17/10/2013 Last modified: 17/10/2013
    Speech by Martin Wheatley, Chief Executive of the FCA, at the British Bankers’ Association Annual International Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  7. FSA Commentary on FSA Complaints Data 2010 H1 [pdf]

    Data Published: 19/04/2013 Last modified: 04/08/2016
    FSA commentary on FSA Aggregate Complaints Data 2010 H1 including highlights.

  8. Cost of living consumer credit data collection

    Firms Published: 01/11/2022 Last modified: 07/05/2024
    More information on the collection of data from consumer credit firms so we can monitor and assess the impact of the rising cost of living on consumers

  9. Our Business Plan 2020/21

    Corporate documents Published: 07/04/2020 Last modified: 09/04/2020
    The FCA annual Business Plan gives details of the key priorities and the planned specific activities for 2020/21.

  10. Regulating Financial Promotions and Adverts

    Tasks for firms Published: 04/05/2015 Last modified: 28/05/2024
    Promoting services for deposits, investments, mortgages, insurance or consumer credit must comply with financial promotion rules. Learn how to keep your firm's advertising fair and clear.