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Showing 341 to 350 of 1264 search results for Firm specific complaints data.

  1. FSA Complaints data 2012 H1 [xls]

    Data Published: 22/04/2013 Last modified: 03/08/2016
    Aggregate complaints statistics: 2006 - 2012 (H1). Including opened, closed, upheld, speed of closure and redress.

  2. Consumer Duty – information for firms

    Tasks for firms Published: 02/10/2022 Last modified: 26/06/2024
    To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market.

  3. Market Watch 66

    Newsletters Published: 11/01/2021 Last modified: 22/01/2021
    In this Market Watch, we set out our expectations for firms on recording telephone conversations and electronic communications when alternative working arrangements are in place, including increased homeworking.

  4. Final Notice 2023: Equifax Limited [pdf]

    Final notices Published: 13/10/2023
    This Final Notice relates to the outsourcing of data processing to an intragroup entity which experienced a data breach. The Final Notice refers to risk management failings (Principle 3) and failings in relation to treating customers fairly and

  5. Data reporting services providers

    Firms Markets Markets policy Published: 13/01/2017 Last modified: 14/12/2022
    Before entities may provide a Data Reporting Service (DRS) in the UK, they must be authorised by us or verified. Find out what this means for your firm.

  6. Personal data and Financial Lives survey

    Last modified: 01/02/2024
    This privacy notice explains what personal data the FCA collects during the Financial Lives survey and how and why it uses the information as part of its regulatory work.

  7. Outsourcing and operational resilience

    Firms Focus areas Published: 09/01/2020 Last modified: 02/05/2024
    The FCA explains the implications for operational resilience for regulated firms using outsourcing and other third party service providers, and what it expects from them.

  8. The Financial Resilience Survey data

    Data Published: 04/04/2024 Last modified: 04/04/2024
    The FCA presents the results of the final Financial Resilience Survey issued in October 2023.

  9. 2014 fines

    News stories Published: 02/01/2014 Last modified: 31/08/2016
    This table contains information about fines published during the calendar year ended December 2014. The total amount of fines is £1,471,431,800.

  10. Credit reporting: Interim Working Group (IWG)

    Consumer credit firms Published: 05/12/2023 Last modified: 16/07/2024
    The interim working group (IWG) aims to produce recommendations to the FCA on the new Credit Reporting Governance Body. Find out more about this work.