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Showing 421 to 430 of 1264 search results for Firm specific complaints data.

  1. The regulatory challenge

    Speeches Published: 23/02/2015 Last modified: 24/02/2015
    You are, within your respective firms, also, I hope, performing those functions I have described. ... To do that successfully requires firms to use their judgement and common sense.

  2. Case concerning CEO referred to the Upper Tribunal

    Press Releases Published: 11/12/2015 Last modified: 11/12/2015
    The FCA found that Ms Grigg failed properly to understand and carry out a number of her specific responsibilities. ... An appointed representative (AR) is a person or firm who conducts regulated activities and acts as an agent for a firm directly

  3. Consumer Duty firm survey – Autumn 2023

    Data Published: 20/02/2024 Last modified: 20/02/2024
    In Autumn 2023, Ipsos UK conducted a second survey with 634 firms not surveyed previously. The FCA wanted to examine how its additional engagement had helped firms prepare for the Consumer Duty.

  4. Liquidity data items: FAQs

    Registers and systems Published: 10/05/2016 Last modified: 13/06/2022
    Liquidity data items: FAQs

  5. Leading the Way on Regulation

    Speeches Published: 16/05/2019 Last modified: 17/05/2019
    Speech delivered by Karina McTeague, Director of General Insurance and Conduct Specialists Supervision, at the British Insurance Brokers' Association (BIBA) Conference 2019.  

  6. Insurance: business practice, suitability and eligibility

    Tasks for regulated firms Published: 09/02/2016 Last modified: 04/12/2016
    The rules in ICOBS 7 were amended so they were closer to the wording in the Distance Marketing of Consumer Financial Services Directive (DMD). The requirements applying to insurers are unchanged.

  7. The FCA’s view of green mortgages

    Speeches Published: 19/04/2023 Last modified: 19/04/2023
    Speech by David Geale, Director of Retail Banking, delivered at the London Institute of Banking & Finance mortgage conference.

  8. FCA consults on complaints handling improvements

    Press Releases Published: 12/12/2014 Last modified: 07/02/2022
    Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority (FCA) on changes to the rules on complaint handling and post-sale telephone

  9. LIBOR transition in the derivatives market

    Markets Published: 05/07/2021 Last modified: 13/03/2024
    FCA has worked alongside other regulators, trade associations and market participants to enable liquid markets in SONIA derivatives to help the transition from LIBOR

  10. Going green: the FCA’s developing approach

    Speeches Published: 18/10/2018 Last modified: 19/10/2018
    Speech by Christopher Woolard, Executive Director of Strategy and Competition, delivered at the FCA’s Innovating for a Greener Great Britain event, London.