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Showing 831 to 840 of 1264 search results for Firm specific complaints data.
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CP21/13: A new Consumer Duty
We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards customers -
FCA data show 6.02m complaints in the second half of 2019
The FCA has published the complaints figures for regulated firms for the second half (H2) of 2019. The data showed an increase in complaints from 4.29m in the first half (H1) of 2019 to 6.02m in the second half of 2019. -
Call for Input: Regulatory Barriers to Social Investments
set of questions for social enterprises, firms who want to market social investments, and investors (and investor groups) who are interested in these investments. ... Ask for views about specific rules and policies which may be hindering investment for -
FCA sends communication regarding potentially misleading marketing to all firms carrying out currency transfer services
FCA sends communication regarding potentially misleading marketing to all firms carrying out currency transfer services. ... We have advised those firms of our concerns specific to their promotions, and sought information as to the accuracy of those -
Insights from the 2020 Cyber Coordination Groups
Overview and insight from the latest quarterly Cyber Coordination Group meeting -
CP21/33: Regulatory fees and levies proposals for 2022/23
We consult on our proposed policy changes to the way we will raise FCA fees from 2022/23 -
Implementing Technology Change
This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce -
Innovation & Regulation: Partners in the success of Financial Services
Speech by Jessica Rusu, FCA Chief Data, Information and Intelligence Officer, at Money 2020 Amsterdam -
Challenges for the regulator - consumer credit, long-term savings and an ageing population
Speech by Andrew Bailey, Chief Executive at the FCA, delivered at City Banquet, Mansion House. -
Proposed amendments to the Benchmarks Regulation
The Government’s has announced that it intends to bring forward legislation to amend the Benchmarks Regulation (BMR) to give us enhanced powers.