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New year delivers fairer home and motor insurance renewals
From 1 January insurers will be banned from quoting customers a higher price for renewing their home or motor insurance than they would pay if they were a new customer. -
TSB fined £48.65m for operational resilience failings
The Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) have fined TSB Bank plc (“TSB”) a total of £48,650,000 for operational risk management and governance failures, including management of outsourcing risks, -
High-cost credit review
The FCA's detailed, wide-ranging review has resulted in measures which will protect some of the most vulnerable consumers. -
Information on employment of section 166 powers - January 2022
The FCA provides data on cases it used the section 166 power to commission a skilled person review in relation to financial crime. -
FCA confirms measures to help insurance customers who may be suffering financial difficulties as a result of coronavirus
We confirm temporary measures to help customers who hold insurance and premium finance products and who may be in financial difficulty because of coronavirus (Covid-19) -
FCA publishes final report in relation to RBS GRG
The Financial Conduct Authority (FCA) has today published the final report on its investigation in to Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG). -
FCA publishes Annual Report and Accounts 2018/19
The FCA has published its Annual Report and Accounts, which looks back on the key pieces of work undertaken by the organisation throughout 2018/19. -
TR13/4 - Automatic renewal of fixed-term bonds
This report publishes our work to date on the automatic renewal of fixed-term bonds. We asked 30 firms that offer fixed-term bonds for details about their contracts and their practices regarding automatic renewal: this report outlines our concerns -
Pension lifestyle investment strategies – our findings
Findings from our review of life insurance companies’ pension lifestyle investment strategies. -
FCA fines Tesco Bank £16.4m for failures in 2016 cyber attack
The Financial Conduct Authority (FCA) has fined Tesco Personal Finance plc (Tesco Bank) £16,400,000 for failing to exercise due skill, care and diligence in protecting its personal current account holders against a cyber attack. The cyber attack