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FCA review into mobile phone insurance finds examples of poor product design, unclear terms, and inadequate claims and complaints handling
The Financial Conduct Authority (FCA) has published a review focusing on the way mobile phone insurance firms design products and handle claims from customers that have lost or damaged their phone, or had it stolen. -
Investor protection in the UK: New tools, new challenges
Speech by Maggie Craig, Acting Head of Savings and Investments, at the FCA MiFID II Conference 2014. This is the text of the speech as drafted, which may differ from the delivered version. -
Four individuals charged over suspected water scam
The FCA alleges that the individuals ran an unauthorised investment scheme, which defrauded investors out of £3.9 million. -
Agreements with overseas regulators
Multilateral and bilateral Memoranda of Understanding (MoUs) and other agreements signed by the FCA. -
FCA publishes evaluation of its work on the financial advice market
FCA publishes evaluation of its work on the financial advice market. -
Information on firms sanctioned for greenwashing - April 2022
The FCA provides information on greenwashing. -
FSA fines Zurich Insurance £2,275,000 following the loss of 46,000 policy holders' personal details
The Financial Services Authority (FSA) has fined the UK branch of Zurich Insurance Plc (Zurich UK) £2,275,000 for failing to have adequate systems and controls in place to prevent the loss of customers’ confidential information. The fine is the -
British Steel Pension Scheme redress calculations
Find out how the redress calculations will be made, and what to do if you think any of the information used is wrong. -
FCA challenges industry to improve access to insurance for people with pre-existing medical conditions
The Financial Conduct Authority (FCA) has today published feedback on its Call for Input (CfI) on Access to Insurance. -
Former Swinton executives fined and banned from senior roles after insurance add-ons mis-selling
The Financial Conduct Authority (FCA) has fined three former senior executives of Swinton Group Limited (Swinton) £928,000. The FCA’s action follows previous enforcement action taken against Swinton: in 2013 it was fined £7.4m after it adopted