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FCA Final Notice 2013: Goldthorn Mortgage & Insurance Services Limited (In Liquidation) [pdf]
This final notice refers to breaches of TC related to threshold conditions in the general insurance and protection. We imposed a cancellation. -
The Consumer Credit landscape today
Speech by Andrew Bailey, Chief Executive of the FCA, at the Finance & Leasing Association (FLA). -
FCA confirms market study into general insurance "add-ons"
The Financial Conduct Authority (FCA) has confirmed that it is undertaking its first market study into the practice of selling insurance "add-ons" with purchases like cars or mobile phones. -
Financial promotions quarterly data 2021 Q4
The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for 2021 Q4. -
Complaints data: January to June 2016
We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products. -
FCA publishes complaints data for the second half of 2012
We have published the latest complaints data showing complaints to financial services firms between July and December 2012. -
FSA Complaints data 2011 H2 [xls]
Aggregate complaints statistics: 2006 - 2011 (H2). Including opened, closed, upheld, speed of closure and redress. -
Notice of Decision 2023: Ozen Financial Services Limited [pdf]
This Notice of Decision (Ozen Financial Services Limited) refers to a failure to carry on regulated activities. We imposed a cancellation. -
Business interruption insurance test case: agreed facts document 1 [pdf]
This agreed facts document (1) sets out factual background, agreed between the parties, against which the court can interpret policies in the trial of the business interruption insurance test case. -
Business interruption insurance test case: agreed facts document 5 [pdf]
This agreed facts document (5) sets out factual background, agreed between the parties, against which the court can interpret policies in the trial of the business interruption insurance test case.