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Aggregate complaints data to 2020 H2 [xlsx]
Aggregate sector wide firm complaints data for 2020 H2. Including opened, closed, upheld, speed of closure and redress. -
Business interruption insurance test case: draft guidance for firms
FCA publishes draft guidance for firms on the business interruption insurance test case -
Insurance company complaints from Q2 2017 to date - January 2022
The FCA provides data relating to complaints about general insurance products and companies. -
Aggregate complaints data to 2020 H1 [xlsx]
Aggregate sector wide firm complaints data for 2020 H1. Including opened, closed, upheld, speed of closure and redress. -
Final Notice 2019: Standard Life Assurance Limited [pdf]
This final notice (Standard Life Assurance Limited) refers to breaches of PRIN 3, PRIN 6 and COBS related to the unfair treatment of customers in the Life Insurance sector. The FCA imposed a financial penalty. -
Statement on updated guidance for insurance and premium finance firms
The FCA proposes extending a series of temporary measures to help customers who hold insurance and premium finance products. -
Business interruption insurance test case: Supplementary Note of Argenta Syndicate Management Ltd [pdf]
Supplementary Note of Argenta Syndicate Management Ltd for the trial in the business interruption test case. -
Preparing for the future of Consumer Investments
We want consumers of all wealth levels to be able to make good investment decisions, with confidence and understanding of the risks and the protection involved. -
Aggregate complaints data to 2019 H2 [xlsx]
Aggregate sector wide firm complaints data for 2019 H2. Including opened, closed, upheld, speed of closure and redress. -
Notice of Decision 2023: Intelligent Protection Solutions JJH Ltd [pdf]
This Notice of Decision (Intelligent Protection Solutions JJH Ltd) refers to a failure to carry on regulated activities. We imposed a cancellation.