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  1. Firm level complaints data 2020 H1 [xlsx]

    Data Published: 15/12/2020
    Firm level complaints data 2020 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  2. PS18/6: Advising on Pension Transfers

    Policy statements Published: 26/03/2018 Last modified: 26/03/2018
    The FCA has published rules on how advice should be provided to consumers on pension transfers where consumers are considering giving up safeguarded benefits.

  3. Final notice 2016: Park Grove Financial Management Limited [pdf]

    Final notices Published: 27/06/2016 Last modified: 27/06/2016
    This final notice refers to breaches of PRIN 11 related to failing to be open and co-operative in the general insurance and protection sector. We imposed a cancellation.

  4. Draft guidance: Business interruption insurance test case - proving the presence of coronavirus (Covid-19) [pdf]

    Guidance consultations Published: 11/12/2020
    In this document, we consult on draft guidance for policyholders, insurers and insurance intermediaries on how the presence of coronavirus in a particular area may be proved.

  5. Alreford dac (clone of an EEA authorised firm)

    Warnings Published: 05/05/2020 Last modified: 05/05/2020
    Alreford dac (clone of an EEA authorised firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised firm and how to

  6. Business interruption test case: Court order 2 October hearing [pdf]

    Corporate documents Published: 20/10/2020 Last modified: 20/10/2020
    This is the sealed court order from the 2 October 2020 consequentials hearing in the Business Interruption insurance test case.

  7. Firm level complaints data 2019 H2 [xlsx]

    Data Published: 16/04/2020
    Firm level complaints data 2019 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  8. Business interruption test case: Arch Insurance (UK) Limited appeal written respondent case [pdf]

    Corporate documents Published: 11/11/2020 Last modified: 11/11/2020
    This is the respondent written case of Arch Insurance (UK) Limited for the appeal to the Supreme Court in the Business Interruption insurance test case.

  9. Firm level complaints data 2019 H1 [xlsx]

    Data Published: 30/12/2019 Last modified: 30/12/2019
    Firm level complaints data 2019 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  10. Applying to approve financial promotions for unauthorised persons

    Firms Published: 11/09/2023 Last modified: 28/05/2024
    Find out how to apply to the FCA for permission to approve the financial promotions of unauthorised persons.
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