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FCA finalise plans to place a deadline on PPI complaints
The Financial Conduct Authority has today confirmed that it will introduce a deadline for making new payment protection insurance (PPI) complaints. -
External audit requirements for investment management firms, securities and futures firms and personal investment firms (not small)
Read more about the external audit requirements for investment management firms, securities and futures firms, or personal investment firms (not small). -
Notice of intention to provide cross-border services in another EEA state in accordance with the Insurance Mediation Directive (IMD) [doc]
You should complete this form if you are a UK firm that wishes to exercise a passport right to provide cross border services in another EEA State under the Insurance Mediation Directive. -
Aggregate complaints data charts 2016 H2 [pdf]
These charts look at highlights for 2016 H2, total complaints as a ratio of the context measure for each type of product, causes of complaints 2016 H2, complaints by product group 2016 H2, percentage of complaints upheld by product group 2016 H2, -
Moorhouse fined for failures in relation to its telephone sales
This put customers at risk of buying the wrong products and not having the right insurance cover.”. ... In April 2013, the FCA conducted a review of telephone sales of commercial vehicle core insurance products and related insurance add-on products by -
Insurance firms still failing to meet FCA general insurance renewal rules
The Financial Conduct Authority (FCA) has warned it will take action against general insurance firms who are failing to properly implement rules introduced to increase transparency and encourage shopping around at renewal time. -
Financial services contracts regime
The temporary permissions regime will enable relevant firms and funds which passport into the UK to continue operating in the UK if the passporting regime falls away abruptly when the UK leaves the EU. -
Business interruption insurance test case: Draft Transcript Day 4 Appeal [pdf]
This is the draft transcript of day 4 of the appeal in the Supreme Court of the FCA's Business Interruption insurance test case. -
Research Note: Machine learning in UK financial services 2022
This joint Bank-FCA report presents findings and analysis of the 2022 Machine learning (ML) in UK financial services survey. -
Most complained about firms and products revealed
We have published the number of complaints received by banks, building societies, insurers and mortgage providers during the second half of 2012, and what those complaints were about. If you are thinking about moving your money, comparing mortgages