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FCA joins other regulators to call on firms to help struggling customers
The FCA will report on how well the cash savings market is supporting savers to benefit from higher interest rates. We will require the largest banks and building societies to explain the pace and extent of their pass through of interest rates, the -
£12 million compensation to be paid to thousands of struggling borrowers
The FCA expects lenders to learn the lessons from good and poor practice during the Covid-19 pandemic to help borrowers during the cost-of-living squeeze. -
FCA review finds weaknesses in some challenger banks’ financial crime controls
FCA review found that challenger banks need to improve how they assess financial crime risk, with some failing to adequately check their customers’ income and occupation. -
FCA confirms support for mortgage borrowers impacted by coronavirus
On 2 November, the Financial Conduct Authority (FCA) announced proposals to enhance support for borrowers affected by coronavirus (Covid-19). -
Cancellations and refunds: helping consumers with rights and routes to refunds [pdf]
We are consulting on guidance setting our expectations for firms dealing with customers seeking refunds for cancelled travel or events caused by coronavirus (Covid-19). -
PS17/21: Insurance Distribution Directive implementation – Feedback to CP17/7 and near-final rules
This is our first Policy Statement setting out our near final rules for our implementation of the Insurance Distribution Directive (IDD). -
CP14/13: Strengthening accountability in banking: a new regulatory framework for individuals
The behaviour and culture within banks played a major role in the 2008-09 financial crisis and in conduct scandals such as PPI mis-selling and the attempted manipulation of LIBOR. -
Mark Lyttleton sentenced to 12 months imprisonment for insider dealing
In a prosecution brought by the Financial Conduct Authority (FCA) Mark Lyttleton, a former Equity Portfolio Manager at BlackRock Investment Management (UK) Limited, has today been sentenced to 18 months reduced with credit to 12 months on two counts -
FCA seeks legal clarity on business interruption insurance alongside package of measures to help consumers and small businesses
The FCA is announcing it intends to seek legal clarity on business interruption (BI) insurance. -
Ending reliance on LIBOR: Overview of progress made on transition to overnight risk-free rates and what remains to be done
Speech by Megan Butler, Executive Director of Supervision – Investment, Wholesale and Specialists at the FCA, delivered at the Investment Association, London.