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Former Swinton executives fined and banned from senior roles after insurance add-ons mis-selling
The Financial Conduct Authority (FCA) has fined three former senior executives of Swinton Group Limited (Swinton) £928,000. The FCA’s action follows previous enforcement action taken against Swinton: in 2013 it was fined £7.4m after it adopted -
Cheque Centre stops selling single repayment payday loans and agrees to change business model to meet FCA’s tougher consumer protection requirements
In late March Cheque Centre was sent a letter setting out the regulators’ serious concerns. -
Draft Guidance: Consumer Credit and coronavirus: updated Tailored Support Guidance for firms
This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of consumer credit customers. -
Beesley lecture: Economics, technology and data - Redefining the future of conduct regulation
In fact the controlled experimental setting allowed us to dig deeper: it was not just the lack of transparency; revealing the price later that was driving these mistakes. -
PS20/10: Prohibiting the sale to retail clients of investment products that reference cryptoassets
This Policy Statement summarises feedback to CP19/22. It sets out our final policy position and Handbook rules that will come into force on 6 January 2021. -
High-cost short-term credit agreements and coronavirus: updated temporary guidance for firms
This draft guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of high-cost short-term credit customers. -
PS16/10: Financial Services Compensation Scheme – Management Expenses Levy Limit 2016/17
In CP16/3: Financial Services Compensation Scheme Management Expenses Levy Limit 2016/17, we proposed setting the MELL at £72.7m for 2016/17, and gave an indicative breakdown of this -
Trust and confidence - ensuring firms’ ethics are built around their customers
Speech by Clive Adamson, Director of Supervision, at the Insurance Institute of London, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Occasional Paper No. 51: Using online experiments for behaviourally informed consumer policy
Consumer policy is informed by human behaviour but how do we measure this in a cost effective and relevant way? Online experiments help us focus our policy making decisions to act in consumers interests. -
Coronavirus and customers in financial difficulty: draft additional guidance for insurance and premium finance firms
The FCA has announced proposals to help customers who hold insurance and premium finance products and who continue to face financial difficulties because of coronavirus (Covid-19).