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Investor relations in an increasingly regulated and international world
Speech by David Lawton, Director of Markets, the FCA, to the Investor Relations Society Annual Conference, on 18 June 2013. -
Early arrears management in unsecured lending: TR16/10
This report provides the findings from our thematic review into early arrears management in unsecured lending. The review looked at the way lenders treated customers in the early stages of arrears. -
Primary Market Bulletin Issue No. 29
In this special edition, we publish a statement on feedback we received from PMB25 and the changes we have made in response. We also include the final note. -
The FCA has fined Liberty Mutual Insurance Europe SE £5.2 million for failures in its oversight of mobile phone insurance claims and complaints handling
The Financial Conduct Authority (FCA) has fined Liberty Mutual Insurance Europe SE (Liberty) £5,280,800 for failures between 5 July 2010 and 7 June 2015 in its oversight of its mobile phone insurance claims and complaints handling processes -
Cyber and technology resilience in UK financial services
Speech by Megan Butler, Executive Director of Supervision – Investment, Wholesale and Specialists at the FCA, delivered at Bloomberg, London. -
FCA fines Barclays £26 million over treatment of customers in financial difficulty
The Financial Conduct Authority (FCA) has fined Barclays Bank UK PLC, Barclays Bank PLC and Clydesdale Financial Services Limited (Barclays) £26 million for failures in relation to their treatment of consumer credit customers who fell into arrears -
FCA provides guidance to firms on maintaining access to cash for customers
The FCA wants to ensure that firms treat their customers fairly when closing a branch or ATM, including considering what alternatives they can provide their customers. -
FCA drives changes to Buy Now, Pay Later (BNPL) firms’ contract terms
This statement summarises the changes made by four BNPL firms to their contract terms and contains guidance for firms in this sector more generally. -
The drive for data in Non-Bank Financial Intermediation (NBFI)
Speech by Ashley Alder, FCA Chair, delivered at the Managed Funds Associations’ Global Summit -
What are the lessons for insurance supervisors from the recent financial crisis?
Speech by Adair Turner, FSA Executive Chairman at the Swedish Central Bank.