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Showing 111 to 120 of 16406 search results for New FCA complaints data.

  1. The Financial Conduct Authority to gather evidence on how the PPI complaints process is working

    Press Releases Published: 30/01/2015 Last modified: 03/11/2016
    The Financial Conduct Authority (FCA) is planning to gather evidence on current trends in complaints on Payment Protection Insurance (PPI). ... The FCA’s intensive work with firms has led them to improve their assessments of PPI complaints.

  2. FCA proposes changes to complaint handling rules to help victims of authorised push payment fraud

    Press Releases Published: 26/06/2018 Last modified: 26/06/2018
    Authorised push payment (APP) fraud is where a fraudster tricks an individual consumer or micro business to instruct their payment services provider (PSP), such as their bank, to send money from their account to an account controlled by that

  3. Connect Finances

    Warnings Published: 01/10/2020 Last modified: 01/10/2020
    Connect Finances is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals.

  4. Capital Finances

    Warnings Published: 20/06/2019 Last modified: 20/06/2019
    Capital Finances is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals.

  5. FSA fines The Co-operative Bank plc for failing to handle PPI complaints fairly

    Press Releases Published: 04/01/2013 Last modified: 29/03/2013
    The Financial Services Authority (FSA) has fined The Co-operative Bank plc (Co-op) £113,300 for failing to handle payment protection insurance (PPI) complaints fairly.

  6. Wonga enters administration

    Press Releases Published: 30/08/2018 Last modified: 07/10/2020
    As required by law, the joint administrators wrote to all known creditors on 26 October 2018 providing them with their proposals for administration, which were approved on 9th November 2018

  7. Statement on the CMA’s response to the Citizens Advice super-complaint on excessive prices for disengaged consumers

    Statements Published: 19/12/2018 Last modified: 19/12/2018
    The Competition and Markets Authority (CMA) has published its response to the Citizens Advice super-complaint on excessive prices for disengaged consumers. The super-complaint covers several markets, including insurance, cash savings and mortgages.

  8. Personal data and Financial Lives survey

    Last modified: 01/02/2024
    This privacy notice explains what personal data the FCA collects during the Financial Lives survey and how and why it uses the information as part of its regulatory work.

  9. Investing in crypto

    Last modified: 10/05/2024
    A common phrase in the crypto community is ‘do your own research’ as it’s important to understand what you are buying. Investments in crypto can be complex, making it difficult to understand the risks associated with the investment.

  10. Side pockets

    Consumers Your rights Published: 08/09/2022 Last modified: 20/03/2023
    Side pockets could affect anyone who invests in funds that are exposed to Russian assets. Find out more about how side pockets work and what investors can expect.