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Showing 501 to 510 of 16423 search results for New FCA complaints data.
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Aggregate complaints data: 2021 H1
This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2021, between 1 January and 30 June 2021. This includes the latest trends and analysis by product group. -
Complain about us, the PRA or the Bank of England (the regulators)
Find out how to make a complaint about the regulators and how we investigate complaints. -
Aggregate complaints data: 2022 H2
This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2022, between between 1 July and 31 December 2022. This includes the latest trends and analysis by product group. -
Data
All data published by the Financial Conduct Authority. -
FCA performance scorecard - comparison metrics for personal current accounts 2020
This performance scorecard for 2020 highlights some of the information available on personal current accounts, and can help customers choose their provider. -
Complaints Scheme: our approach to remedies
This statement explains our current approach to deciding what we do when we agree that a complaint made about the FCA under the Complaints Scheme (the Scheme) is well founded. We aim to apply a consistent and fair approach to ensure remedies are -
CP14/30: Improving complaints handling
We are consulting on proposed changes to rules to improve complaints handling. -
FSA Firm-level complaints data 2011 H1 [xls]
FSA Firm-level complaints data 2011 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure. -
Redress paid
This page provides a breakdown of redress paid for complaints upheld and not upheld by product group. -
Aggregate complaints data to 2022 H2 [xlsx]
Aggregate sector wide firm complaints data for 2022 H2. Including opened, closed, upheld, speed of closure and redress.