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Consumer Duty
Our new Duty sets higher and clearer standards of consumer protection across financial services, and requires firms to put their customers’ needs first. -
FG24/1: Finalised guidance on financial promotions on social media
We clarify our expectations on how financial promotions are communicated on social media. We also summarise and respond to feedback to GC23/2. -
Asset management: common errors when applying for authorisation
Avoid delays and increase your chances of being authorised to work in the UK asset management sector. -
Keeping pace with rising costs – improving financial inclusion for consumers
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at Financial Inclusion Virtual Summit 2022 -
FCA finds weak price competition in some areas of the asset management sector
The Financial Conduct Authority (FCA) has today published the interim findings of its asset management market study, which suggests that there is weak price competition in a number of areas of the asset management industry. -
FCA analysis reveals there are fewer than 1 million interest-only mortgages outstanding
The number of interest-only (750,000) and part-interest-only (245,000) mortgages has halved since 2015, new FCA analysis has found -
Our approach to ensuring firms treat vulnerable customers fairly
Speech given by Nisha Arora, Director, Consumer and Retail Policy at the TISA Vulnerability Conference. -
FCA bans partners of firm that failed to consider customer SIPP suitability
Mr Hughes also failed in his duty to ensure 1 Stop’s compliance with the FCA’s rules by delegating his responsibilities for compliance to an external consultant and failing to ... Mr Rees and Mr Hughes, whose firm was located in Haverfordwest, -
ScamSmart prompts tens of thousands of pension holders to seek information
The number of people seeking information about pension scams has soared since the launch of the first joint campaign by the Financial Conduct Authority (FCA) and The Pensions Regulator (TPR) this summer. -
FCA places restrictions on twice as many consumer investment firms this year
The FCA has placed restrictions on twice as many firms in the investment market compared to last year, as part of its strategy designed to prevent harm in the consumer investment market. -
Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)
This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly.