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Consumer Duty
Our new Duty sets higher and clearer standards of consumer protection across financial services, and requires firms to put their customers’ needs first. -
How to apply for authorisation or registration
If your firm needs to be authorised by us, or registered with us, learn about the process, our expectations and how to apply. -
Our Annual Report and Accounts 2021/22
Our Annual Report and Accounts give updates on what we have delivered and achieved in the past year. -
Our approach to consumers
Our Approach to Consumers sets out how we use our powers and tools to protect consumers of financial services, in line with our consumer protection objective. -
Apply for a waiver or modification
Find out how to apply to us for a waiver or modification of Handbook rules. -
Mortgage fraud
If you mislead a lender about the sale price of your home, you could be committing fraud. Find out how this crime works and how to protect yourself. -
Whistleblowing quarterly data 2023 Q3
The data shows the number of new whistleblowing reports the FCA received in July and September 2023 and the allegations they featured. -
Guidance on the duty of responsibility: PS17/9
In this Policy Statement, we set out guidance in the Decision Procedure and Penalties Manual (DEPP) on how we will enforce the ‘duty of responsibility’. -
Online trading scams
Find out how online trading scams work, how to avoid scams and what to do if you’re scammed. -
FCA sets out 14-point action plan on cash savings
Action plan to ensure firms are passing on interest rate rises to savers appropriately, that they’re communicating with customers much more effectively and offering them better savings rate deals. -
Binary options scams
Find out how binary options work, how to avoid scams and what to do if you’re scammed.