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Showing 61 to 70 of 173 search results for Occasional Papers contribute to our work.

  1. Occasional Paper No. 42: Increasing credit card payments using choice architecture: The case of anchors and prompts

    Occasional papers Published: 26/07/2018 Last modified: 20/10/2020
    In this paper we investigate ways to encourage consumers to repay more of their credit card debt.

  2. Occasional Paper No. 36: Sending out an SMS: The impact of automatically enrolling consumers into overdraft alerts

    Occasional papers Published: 31/05/2018 Last modified: 31/05/2018
    As part of the high-cost credit review, the FCA wanted to understand the impact of auto enrolling customers into overdraft and unpaid item (retry) alerts on customer overdrafting behaviour.

  3. Treating vulnerable consumers fairly

    Tasks for firms Focus areas Published: 27/07/2020 Last modified: 21/03/2024
    Find out about our work on the fair treatment of vulnerable customers, including why vulnerability matters, how it affects your firm, and our guidance on supporting customers in vulnerable circumstances.

  4. Occasional Paper No. 44: The conflict between consumer intentions, beliefs and actions to pay down credit card debt

    Occasional papers Published: 26/07/2018 Last modified: 20/10/2020
    In this study we attempt to increase credit card payments through behaviourally-informed disclosures tested in experiments across 3 UK lenders.

  5. Benchmarks

    Markets Regulated markets Published: 22/04/2016 Last modified: 14/12/2022
    Benchmarks are used in a wide range of markets including helping to set prices and measure performance. Find out more about Benchmarks and our work in this area.

  6. Access to Financial Services in the UK

    Speeches Published: 01/11/2016 Last modified: 01/11/2016
    Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, delivered at Access to Financial Services: Launch of FCA Occasional Paper.

  7. Mortgages Market Study: MS16/2

    Market studies Published: 12/12/2016 Last modified: 08/11/2022
    We have published the Mortgages Market Study final report. It explains our final findings and provides a progress update on the proposed remedies.

  8. Occasional Paper No. 41: Price discrimination in the cash savings market: One rate, one solution?

    Occasional papers Published: 25/07/2018 Last modified: 09/01/2020
    The Cash Savings Market Study found that the cash savings market is not working effectively for many consumers. Significant amounts of easy access cash savings sit in accounts that were opened a long time ago, earning lower interest rates than those

  9. Occasional Paper No. 12: Encouraging consumers to act at renewal: Evidence from field trials in the home and motor insurance markets

    Occasional papers Published: 03/12/2015 Last modified: 03/12/2015
    Occasional papers First published:. 03/12/2015. Last updated: 03/12/2015. Share page. ... We have published this Occasional Paper alongside CP15/41: Increasing transparency and engagement at renewal in general insurance markets.

  10. Occasional Paper No. 19: Attention, Search and Switching: Evidence on Mandated Disclosure from the Savings Market

    Occasional papers Published: 18/07/2016 Last modified: 19/07/2016
    Occasional Paper No. 19: Attention, Search and Switching: Evidence on Mandated Disclosure from the Savings Market. ... Occasional Paper No. 19: Attention, Search and Switching: Evidence on Mandated Disclosure from the Savings Market (PDF 2.34MB).
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