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Showing 121 to 130 of 950 search results for One Call Insurance Services.
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Cost of Living: good and poor practice in the general insurance market
We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve. -
Coronavirus linked forbearance: key findings
We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty. -
FCA response to the independent panels’ annual reports
In line with its statutory requirement, the FCA responds to key representations made by the Panels in their respective Annual Reports. -
Drivers of change in the financial services industry and how we are responding
Speech by Jessica Rusu, FCA Chief Data, Information and Intelligence Officer, at the CDO Exchange for Financial Services. -
CPP redress scheme opens - customers have until end of August 2014 to claim
Clydesdale Bank Plc (part of National Australia Group Europe). Home Retail Group Insurance Services Limited. ... The FCA has used its powers to bind the Financial Ombudsman Service (FOS) to the Scheme. -
Financial services regulation and enforcement: recent developments and emerging issues
Speech by Tracey McDermott, Director of Enforcement and Financial Crime at the NERA Economic Consulting seminar, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Consumer Investments Strategy – 1 year update
The FCA provides an update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021. -
Consumer Duty implementation: good practice and areas for improvement
What firms are doing well and what they could do better. -
Investing in outcomes: a regulatory approach to deliver for consumers, markets and competitiveness
Speech by Nikhil Rathi, FCA Chief Executive delivered at the Morgan Stanley European Financials Conference. -
Insurance multi-firm review of outcomes monitoring under the Consumer Duty
Our review of insurance firm approaches to monitoring customer outcomes.