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Showing 1 to 10 of 13165 search results for Our Consumer Duty.

1. Cancelling an authorisation or registration

   Firm authorisation Published: 08/08/2017 Last modified: 03/08/2023
   You need to apply to the FCA to cancel your authorisation or registration. Find out how to submit your application.

2. Consumer Duty

   Focus areas Last modified: 16/05/2024
   Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first

3. Countdown to the Consumer Duty

   Speeches Published: 10/05/2023 Last modified: 10/05/2023
   Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar

4. Contract for differences

   Tasks for firms Published: 09/01/2017 Last modified: 21/04/2023
   Find out about the FCA's expectations of providers and brokers offering retail consumers contract for differences (CFD) products, which include spread betting and rolling spot foreign exchange (FX).

5. Consumer Duty events

   Events Published: 25/09/2022 Last modified: 27/06/2024
   The FCA has run events to help firms understand our expectations for the Consumer Duty and prepare for implementation. Find out about these and watch the webinars.

6. Consumer Duty resources

   Tasks for firms Published: 01/11/2023 Last modified: 16/05/2024
   Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

7. One month to go for the Consumer Duty

   News stories Published: 28/06/2023 Last modified: 18/10/2023
   The Consumer Duty comes into force on 31July for new and existing products and services that are open for sale or renewal. Read more about how firms should be preparing.

8. Consumer Duty – information for firms

   Tasks for firms Published: 02/10/2022 Last modified: 26/06/2024
   To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market.

9. Expectations of firms offering fractional shares to retail investors

   Firms Published: 01/12/2023 Last modified: 01/12/2023
   FCA's expectations under the Consumer Duty for firms offering fractional shares.

10. Consumer Duty: Findings from our review of fair value frameworks

    Good and poor practice Published: 10/05/2023 Last modified: 17/11/2023
    Read the findings of our review into firms’ approaches to fair value assessments under the Consumer Duty.