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Showing 11 to 20 of 13156 search results for Our Consumer Duty.

  1. How we are using the Consumer Duty

    Published: 01/11/2023 Last modified: 26/06/2024
    How the FCA is using the Consumer Duty to set higher and clearer standards of consumer protection across financial services.

  2. Consumer credit firms

    Consumer credit firms Last modified: 22/03/2023
    Information for consumer credit firms new to regulation wanting to apply for authorisation, their business and tasks for regulated firms

  3. Sign up for Consumer Duty email updates

    Last modified: 07/09/2022
    Sign up for Consumer Duty email updates. First published: 27/07/2022 Last updated: 07/09/2022. ... If you'd like to stay up to date on our activity and upcoming industry events on the Consumer Duty, sign up to receive email updates.

  4. Consumer Duty firm survey – Spring 2023

    Data Published: 28/06/2023 Last modified: 28/06/2023
    The FCA commissioned Ipsos UK to undertake an anonymous survey of 1,230 firms in scope of the Consumer Duty. This survey adds to the FCA's understanding of how prepared firms are for when the Duty comes into force for products and services that are

  5. Supporting consumers in challenging times

    Speeches Published: 05/05/2022 Last modified: 16/05/2022
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the Building Societies Annual Conference 

  6. Consumer Duty: Not once and done

    Speeches Published: 01/11/2023 Last modified: 01/11/2023
    Speech by Nisha Arora, delivered at Deloitte: Consumer Duty - Next Steps

  7. Consumer Duty: the art of the possible in a year

    Speeches Published: 20/02/2024 Last modified: 20/02/2024
    Speech by Sheldon Mills, FCA Executive Director of Consumers & Competition on the Consumer Duty at KPMG.

  8. Financial promotions quarterly data 2023 Q2

    Data Published: 04/08/2023 Last modified: 03/11/2023
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 April 2023 and 30 June 2023.

  9. Our approach to consumers

    Corporate documents Published: 19/03/2024 Last modified: 19/03/2024
    Our Approach to Consumers sets out how we use our powers and tools to protect consumers of financial services, in line with our consumer protection objective.

  10. Consumer Duty firm survey – Autumn 2023

    Data Published: 20/02/2024 Last modified: 20/02/2024
    In Autumn 2023, Ipsos UK conducted a second survey with 634 firms not surveyed previously. The FCA wanted to examine how its additional engagement had helped firms prepare for the Consumer Duty.
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