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Showing 171 to 180 of 13165 search results for Our Consumer Duty.
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Customer Understanding of Transactions
their approach to designing products, providing understandable information to consumers and dealing with complaints. ... We can report that in general firms demonstrated good practice. Examples of positive practices we observed through our survey include: -
New Chair appointments to FCA’s Markets Practitioner Panel, Practitioner Panel and Listing Authority Advisory Panel
The FCA has appointed Clare Woodman as Chair of the FCA Markets Practitioner Panel, Matt Hammerstein as Chair of the FCA Practitioner Panel, and Mandy Gradden as Chair of the Listing Authority Advisory Panel. -
Expectations of firms selling client banks
In the FCA's view, the client bank is the firm’s asset. It will act where these lists are being sold with redress liabilities. -
Prescribed Persons Annual Report 2022/23
The FCA is reporting on the whistleblowing disclosures made to it, under the Prescribed Persons Regulations 2017 covering April 2022 to 31 March 2023. -
Innovation and improving outcomes
Speech by Christopher Woolard, Director of Strategy and Competition, delivered at the Global Digital Banking Conference on 16 June 2016 in London. -
Business Plan 2022/23
The FCA Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy. -
Highlights of the FCA’s approach in 2022
The FCA set out a new three-year strategy in April designed to improve outcomes for consumers and markets. -
AI: Flipping the coin in financial services
Speech by Jessica Rusu, FCA Chief Data, Information and Intelligence Officer, at the City and Financial Global AI Regulation Summit 2023. -
Our approach to competition
The FCA promotes effective competition in the interests of consumers. -
Building on experience
Speech by Martin Wheatley, Chief Executive, the FCA, at 'The future of financial services', Lansons, London.