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Showing 471 to 480 of 13165 search results for Our Consumer Duty.

  1. Implementing the Consumer Duty in Credit Reference Agencies (CRAs) and Credit Information Service Providers (CISPs) [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty and portfolio letter

  2. LCC Trans-Sending Limited enters special administration

    News stories Published: 20/06/2024 Last modified: 01/07/2024
    On 18 June 2024, LCC Trans-Sending Limited (LCC) entered special administration under the Payment and Electronic Money Institution Insolvency Regulations 2021.

  3. Consumer Duty webinar – Payments and e-money [pdf]

    Transcripts Published: 26/04/2023
    Consumer Duty webinar looking at Payments and e-money. March 2023.

  4. Consumer Duty firm survey results Autumn 2023 [pdf]

    External research Published: 20/02/2024
    The second of 3 waves of quantitative tracking research on monitoring firms’ progress and challenges to implementing the Consumer Duty. This wave, taking place 6 months after wave 1, focuses on compliance and action taken in response to the Duty.

  5. Implementing the Consumer Duty in Mainstream Consumer Credit Lenders (MCCL) [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty letter – Mainstream Consumer Credit Lenders

  6. Consumer Duty webinar – retail lending – transcript [pdf]

    Transcripts Published: 13/12/2022
    Consumer Duty webinar – retail lending – transcript

  7. Consumer Duty webinar – banking and payments – transcript [pdf]

    Transcripts Published: 13/12/2022
    Consumer Duty webinar – banking and payments – transcript

  8. Consumer Duty firm survey results Spring 2023 [pdf]

    External research Published: 28/06/2023
    Ipsos UK undertook this research for the FCA. The FCA wanted to understand what progress firms have made in preparing for the Consumer Duty and what support they need to complete their preparations.

  9. Implementing the Consumer Duty in the Mortgage Lenders and Administrators sector [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty letter – mortgage lenders and administrators

  10. Unfair contract terms

    Tasks for regulated firms Published: 06/05/2015 Last modified: 10/02/2023
    Find out what the FCA can do to tackle unfair contract terms in financial services contracts and what you should focus on.
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