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Showing 511 to 520 of 13155 search results for Our Consumer Duty.

  1. Using claims management companies

    Know your rights Published: 07/03/2019 Last modified: 01/03/2022
    The FCA is the regulator for CMCs in England, Wales and Scotland. The Financial Ombudsman Service has taken over complaints about CMCs.
  2. Take our pensions scam quiz

    Scams Published: 05/08/2019 Last modified: 10/05/2023
    Take our quiz to see if you can spot a pensions scam.
  3. Retirement Outcomes Review

    Market studies Published: 11/07/2017 Last modified: 11/08/2021
    We have published the final findings of our Retirement Outcomes Review, which looks at how the retirement income market is evolving since the pension freedoms were introduced in April 2015.
  4. Regulatory priorities for retail banking

    Speeches Published: 23/11/2017 Last modified: 23/11/2017
    Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the Westminster Business Forum on retail banking and payments.
  5. FCA Mission: Our Future Approach to Consumers [pdf]

    Corporate documents Published: 06/11/2017
    This paper sets out our initial views on what good looks like for all retail consumers, and aims to clearly explain how we will work to diagnose and remedy actual and potential harm, giving more certainty about our framework.
  6. Wider Implications Framework

    About us Published: 29/08/2023 Last modified: 10/06/2024
    Find out more about the Wider Implications Framework's role guiding cooperation between members of the regulatory family.
  7. Society secretaries

    Mutual societies Published: 25/03/2024 Last modified: 25/03/2024
    Information for society secretaries, and steps you can take.
  8. High-cost credit review

    Focus areas Published: 22/07/2019 Last modified: 10/02/2023
    The FCA's detailed, wide-ranging review has resulted in measures which will protect some of the most vulnerable consumers.
  9. FCA operating service metrics 2022/23

    Data Published: 20/07/2023 Last modified: 26/02/2024
    This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence.
  10. Depositaries

    Focus areas Published: 08/06/2016 Last modified: 01/02/2023
    How to apply to act as a depositary of an authorised or unauthorised Alternative Investment Fund.