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Showing 12 to 21 of 96 search results for Our Financial Lives Survey in 2020 found that 5 million.

  1. Financial Lives survey

    Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services.

  2. £12 million compensation to be paid to thousands of struggling borrowers

    Press Releases Published: 03/11/2022 Last modified: 03/11/2022
    The FCA expects lenders to learn the lessons from good and poor practice during the Covid-19 pandemic to help borrowers during the cost-of-living squeeze.

  3. Consumer credit — high-cost short-term credit lending data

    Data Published: 24/01/2019 Last modified: 15/05/2019
    This page highlights insightful findings about the high-cost short-term credit market, drawing on both the new regulatory return data submitted to the FCA by consumer credit firms and the FCA's Financial Lives Survey 2017.

  4. Improving picture for personal finances, but many still struggling

    Press Releases Published: 10/04/2024 Last modified: 10/04/2024
    New research from the FCA has found that while many are struggling to meet financial commitments, the picture has improved over the last year.

  5. FCA regulation of consumer credit – during the pandemic and beyond

    Speeches Published: 13/10/2020 Last modified: 14/10/2020
    Speech by Nisha Arora, Director of Consumer and Retail Policy, given at the Finance & Leasing Association conference

  6. Is this the decade of the credit union?

    Speeches Published: 17/01/2020 Last modified: 17/01/2020
    Speech by Charles Randell, Chair of the FCA, delivered at the National Credit Union Forum, Penrith.

  7. Financial watchdog puts banks on alert in fight against money laundering via the Post Office

    Press Releases Published: 24/04/2023 Last modified: 24/04/2023
    A series of measures designed to reduce the risk of money laundering via the Post Office have today been set out by the FCA. 

  8. Consumer Investments Strategy – 1 year update

    Corporate documents Published: 18/10/2022 Last modified: 15/06/2023
    The FCA provides an update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021.

  9. Consumer Investments Strategy - 2 Year Update

    Corporate documents Published: 08/12/2023 Last modified: 13/05/2024
    The FCA provides a 2 year update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021.

  10. Guidance for firms on the fair treatment of vulnerable customers

    Finalised guidance Published: 23/02/2021 Last modified: 19/07/2021
    Our Guidance highlights the actions firms should be taking to treat vulnerable customers fairly.

  11. Coronavirus (Covid-19): Information for firms on working with consumers and clients

    Published: 10/12/2020 Last modified: 10/12/2020
    Information for firms on the impact of coronavirus on consumers, including access to cash, accessing restricted savings and handling consumer claims.