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Showing 1 to 10 of 842 search results for Our proposals for a new Consumer Duty.

  1. Supporting consumers in challenging times

    Speeches Published: 05/05/2022 Last modified: 16/05/2022
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the Building Societies Annual Conference 
  2. Efficiency and effectiveness: our approach to primary markets

    Speeches Published: 01/03/2017 Last modified: 01/03/2017
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Bloomberg.
  3. CP21/13: A new Consumer Duty

    Consultation papers Published: 13/05/2021 Last modified: 11/08/2023
    We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards customers
  4. Events

    Events Last modified: 26/04/2024
    Find out about upcoming and recent FCA events.
  5. Consumer Duty

    Focus areas Last modified: 16/05/2024
    Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first
  6. Keeping pace with rising costs – improving financial inclusion for consumers

    Speeches Published: 01/06/2022 Last modified: 01/05/2024
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at Financial Inclusion Virtual Summit 2022
  7. CP16/15: Capping early exit pension charges

    Consultation papers Published: 26/05/2016 Last modified: 26/05/2017
    trade bodies representing financial services firms. consumer bodies. Our proposals are likely to be of most interest to those consumers with personal pensions who, after our rules come into effect, face ... The statutory duty, and hence our proposals, do
  8. Duty calls: Future-proofing finance for everyone

    Press Releases Published: 28/12/2023 Last modified: 03/01/2024
    Now into the second year of its 3-year strategy, FCA outlines some key achievements and milestones from the last 12 months.
  9. PS22/9: A new Consumer Duty

    Policy statements Published: 27/07/2022 Last modified: 27/07/2022
    We are consulting for a second time on our proposals to set a higher standard of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers.
  10. Expectations of firms offering fractional shares to retail investors

    Firms Published: 01/12/2023 Last modified: 01/12/2023
    FCA's expectations under the Consumer Duty for firms offering fractional shares.