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Showing 432 to 441 of 676 search results for Outsourcing in the general insurance market.

  1. General Insurance pricing practices market study

    We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified.

  2. Robo Advice: an FCA perspective

    Speeches Published: 02/11/2017 Last modified: 02/11/2017
    Speech by Bob Ferguson, Head of Department, Strategy & Competition Division, FCA

  3. Total number of complaints continues to fall

    Press Releases Published: 06/10/2016 Last modified: 06/10/2016
    Financial services firms recorded a 2.6% reduction in new complaints between January and June 2016 compared to the previous six months, according to new complaints data published today by the Financial Conduct Authority. The total number of

  4. Highlights of the FCA’s new approach in 2021

    Press Releases Published: 31/12/2021 Last modified: 12/01/2022
    Our mission is to protect consumers from harm, enhance the integrity of the UK’s financial system and promote competition. We are continuing to pursue these objectives while also working to become a more innovative, adaptive and assertive regulator

  5. FCA data shows consumer complaints fall by 15%

    Press Releases Published: 09/04/2014 Last modified: 24/11/2021
    The latest complaints data published by the Financial Conduct Authority (FCA) shows 2,479,029 new complaints were opened against financial services firms between July and December 2013.

  6. Retail Mediation Activities Return (RMAR) information - October 2020

    FOI Release Date of Release: 22/10/2020
    FCA provides Retail Mediation Activities Return (RMAR) information

  7. Aggregate complaints data 2015 H2 [pdf]

    Data Published: 06/10/2016
    Commentary on the aggregate sector wide firm complaints data for 2015 H2. Including opened, closed, upheld, speed of closure and redress.

  8. Financial Lives Survey 2017: Data Tables: Volume 17 - GAP insurance [xlsx]

    Data Published: 18/10/2017 Last modified: 20/06/2018
    This volume of tables contains questions on: GAP insurance. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets we regulate.

  9. Moorhouse fined for failures in relation to its telephone sales

    Press Releases Published: 23/04/2015 Last modified: 23/04/2015
    Moorhouse is a general insurance broker whose business is focused on selling motor and liability related insurance products to small and medium enterprises (SMEs) including very small businesses known as ... The FCA’s work on general insurance add-ons.

  10. Commentary on the aggregate complaints data 2015 H1 [pdf]

    Data Published: 30/03/2016 Last modified: 05/08/2016
    Commentary on the aggregate sector wide firm complaints data for 2015 H1. Including opened, closed, upheld, speed of closure and redress.

  11. New year delivers fairer home and motor insurance renewals

    Press Releases Published: 30/12/2021 Last modified: 30/12/2021
    From 1 January insurers will be banned from quoting customers a higher price for renewing their home or motor insurance than they would pay if they were a new customer.
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