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General Insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
RegData help and FAQs
You can find help and/or FAQs on all the Gabriel data items below and via the links to the right. -
PS21/5: General insurance pricing practices market study [pdf]
Our general insurance pricing practices market study found that the home and motor insurance markets are not working well for all consumers. -
Evaluation Paper 19/1: An evaluation of our general insurance renewal transparency intervention [pdf]
The FCA evaluates the impact of its rules to increase transparency and engagement at renewal in general insurance markets. -
Travel insurance and coronavirus (Covid-19)
We set out our expectations of firms to consider their regulatory requirements in the changed travel market. -
FS16/1: Feedback Statement on DP15/4 – general insurance value measures [pdf]
In this Feedback Statement we summarise the responses we have received to the options set out in our June 2015 Discussion Paper on general insurance add-ons, and outline next steps. -
Dear CEO letter: FCA expectations of general insurance firms [pdf]
We expect firms to read this letter, our Thematic Review (TR19/2) and proposed guidance for insurance product manufacturers and distributors (GC19/2). -
CP20/19: General insurance pricing practices market study - Consultation on Handbook changes [pdf]
In October 2019 we published the interim report for our general insurance pricing practices market study. We found that the home and motor insurance markets are not working well for all customers. While many people shop around, many loyal customers -
PS21/11: General insurance pricing practices – amendments [pdf]
PS21/11: General insurance pricing practices – amendments. -
Aggregate complaints data: 2016 H1
The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time. -
TR15/5: Provision of premium finance to retail general insurance customers [pdf]
This report presents the findings from our thematic review which looked into whether general insurance intermediaries and insurers provide timely and appropriate information to their customers, when arranging or providing premium finance.