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Showing 111 to 120 of 801 search results for Qualitative consumer research.

  1. Research into experiences of customers who are victims of unauthorised transactions in pursuing their claims with payment providers [pdf]

    External research Published: 28/07/2015 Last modified: 28/07/2015
    Technical Report from Strictly Financial
  2. Key features of the debt management market

    Tasks for regulated firms Published: 06/08/2015 Last modified: 16/02/2023
    Our research found that consumers of debt management services often have multiple and high levels of debt. Read about consumer behaviour and market size.
  3. General insurance add-ons: Quantitative consumer research report [pdf]

    Market studies Published: 11/03/2014 Last modified: 12/09/2014
    Harris Interactive
  4. General insurance add-ons: Experimental consumer research report [pdf]

    Market studies Published: 11/03/2014 Last modified: 12/09/2014
    London Economics
  5. Cryptoassets: our work

    Focus areas Published: 23/01/2019 Last modified: 03/05/2024
    Learn more about our work on cryptoassets to ensure consumers are protected, market integrity is upheld, and competition works in the interest of consumers.
  6. FWD Research: Client research into the Wholesale Insurance market [pdf]

    External research Published: 20/02/2019
    In November 2017, the FCA launched a market study into the London Insurance Market (LIM) wholesale insurance broking market to consider how competition is working in the sector. FWD Research was commissioned by the FCA to conduct qualitative
  7. Understanding victims of financial crime - A qualitative study with people affected by investment fraud [pdf]

    External research Published: 15/10/2014 Last modified: 15/10/2014
    This qualitative study involved in-depth, face-to-face interviews with 31 victims of investment fraud, including boiler room share fraud, land banking, and frauds involving the sale of carbon credits, diamonds, wine, rare metals, gold and foreign
  8. Helping people access cash

    Firms Focus areas Published: 05/11/2020 Last modified: 02/04/2024
    How new legislation has given the FCA powers to act where it finds or anticipate significant impacts on consumers’ ability to access cash.
  9. Personal data and Financial Lives survey

    Last modified: 01/02/2024
    This privacy notice explains what personal data the FCA collects during the Financial Lives survey and how and why it uses the information as part of its regulatory work.
  10. 2020 fines

    News stories Published: 21/01/2020 Last modified: 02/12/2022
    This page contains information about enforcement fines published during the calendar year ending 2020.