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Showing 291 to 300 of 801 search results for Qualitative consumer research.

  1. Financial Lives: The experiences of vulnerable consumers [pdf]

    Financial Lives Published: 29/07/2020
    This research aims to enhance the FCA's understanding of the experiences of consumers who show characteristics of vulnerability. It will inform the FCA's work in relation to vulnerable consumers, including guidance for firms on the fair treatment of

  2. Getting the right investor outcomes

    Speeches Published: 24/09/2014 Last modified: 30/09/2014
    Speech by William Amos, Director of Wholesale Banking and Investment Management at the Investment Week Fund Management Summit, London. This is the text of the speech as drafted, which may differ from the delivered version.

  3. Service standards 2019/20

    Data Published: 24/06/2020 Last modified: 24/06/2020
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.

  4. Consumer Duty firm survey – Autumn 2023

    Data Published: 20/02/2024 Last modified: 20/02/2024
    In Autumn 2023, Ipsos UK conducted a second survey with 634 firms not surveyed previously. The FCA wanted to examine how its additional engagement had helped firms prepare for the Consumer Duty.

  5. Apply to become a home finance provider

    Firm authorisation Published: 28/04/2020 Last modified: 15/11/2023
    Find out how to apply to the FCA for authorisation if you’re a non-bank lender, lifetime mortgage provider or third-party mortgage administrator.

  6. Future Issues in Unsecured Consumer Debt [pdf]

    External research Published: 19/10/2017
    Paper from the Future Horizons Conference.

  7. Carbon credit trading scams

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Find out how carbon credit trading works, how to avoid scams and what to do if you’re scammed.

  8. How and why consumers buy cryptoassets [pdf]

    External research Published: 07/03/2019

  9. Information on crypto asset research - July 2022

    FOI Release Date of Release: 20/07/2022
    The FCA answers questions about the value of crypto holdings (approximately chart 9) of the FCA's Crypto Asset Research document.

  10. The FCA’s role in promoting innovation

    Speeches Published: 22/09/2016 Last modified: 22/09/2016
    Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, delivered at the BBA FinTech Banking Conference.