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Showing 341 to 350 of 801 search results for Qualitative consumer research.
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The FCA's regional FinTech engagement
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Leeds Digital Festival. -
Consumer Duty firm survey results Autumn 2023 [pdf]
The second of 3 waves of quantitative tracking research on monitoring firms’ progress and challenges to implementing the Consumer Duty. This wave, taking place 6 months after wave 1, focuses on compliance and action taken in response to the Duty. -
Occasional Paper No. 27: Benchmark regulation and market quality
In this paper, we examine the implications of the benchmark regime change in the interest rate swap market on underlying market conditions. -
FCA research: A quarter of consumers would withdraw pension savings earlier to cover cost of living – making them vulnerable to scammer ‘misdirection’
The FCA launches its latest ScamSmart campaign aimed at giving consumers the knowledge and tools to avoid pension scams -
Mortgage Lending in the post MMR world
Speech by Linda Woodall, Director of Mortgage and Consumer Lending, Council of Mortgage Lenders Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Asset Management Market Study – Experimental Consumer Research and Focus Groups [pdf]
Report for the Financial Conduct Authority prepared by London Economics -
FCA consults on complaints handling improvements
Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority (FCA) on changes to the rules on complaint handling and post-sale telephone -
Disruptive innovation in financial markets
Speech by Mary Starks, Director of Competition, FCA, delivered at the OECD (Organisation for Economic Cooperation and Development), Paris. This is the text of the speech as drafted, which may differ from the delivered version. -
Competition and investment banking
And when we say consumer, we mean it in the widest sense, since the 2012 Act recognises not just retail consumers, but also wholesale ones. ... Consumers might also benefit from cost savings, better quality, or a greater range of complementary products -
About Financial Lives: a message for respondents
Financial Lives is our comprehensive survey of consumers in the UK. It collects information about the financial products people hold and their experience of dealing with financial products and firms.