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Showing 41 to 50 of 801 search results for Qualitative consumer research.

  1. Information on retail investors understanding of cryptoassets - July 2021

    FOI Release Date of Release: 13/07/2021
    The FCA provides information on retail investors and understanding of cryptoassets.

  2. Whistleblowing qualitative assessment survey 2022

    Data Published: 04/05/2023 Last modified: 04/05/2023
    This report sets out the findings of a qualitative assessment survey of a small sample of whistleblowers who disclosed their concerns about wrongdoing to the FCA. The survey was conducted to understand whistleblowers’ experience of reporting to

  3. Cyber security – industry insights

    Research insights Published: 08/03/2019 Last modified: 08/03/2019
    We have published a document bringing together industry insights on cyber resilience. Cyber risks pose a threat to consumers and markets, and part of the FCA’s role is to help firms become more resilient to cyber-attacks, so reducing the risk and

  4. FCA outcomes and metrics

    Data Published: 02/04/2022 Last modified: 12/03/2024
    The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.

  5. CP18/12 and CP18/13: Consultations on High-cost Credit and on Overdrafts

    Consultation papers Published: 31/05/2018 Last modified: 19/12/2018
    As part of our ongoing review of high-cost credit products, we are publishing our proposed rules and guidance for consultation. We have also identified a number of areas for discussion.

  6. Price discrimination in financial services

    Research insights Published: 05/07/2018 Last modified: 05/07/2018
    This research paper sets out a framework for considering the fairness aspects of price discrimination and how best to balance them to reduce harms.

  7. TR15/9: Embedding the Mortgage Market Review: Advice and Distribution

    Thematic reviews Published: 25/06/2015 Last modified: 09/07/2015
    Thematic review TR15/9 [PDF]. This report should be read in conjunction with ESRO’s independent customer research report Understanding consumer expectations of the mortgage sales process. ... We assessed the quality and suitability of mortgage advice

  8. Business Plan 2022/23

    Business plans Published: 07/04/2022 Last modified: 27/04/2022
    The FCA Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.

  9. Sustainability disclosure and labelling regime confirmed by the FCA

    Press Releases Published: 28/11/2023 Last modified: 29/11/2023
    The FCA has confirmed a substantial package of measures to improve the trust and transparency of sustainable investment products and minimise greenwashing.

  10. TR15/2: Structured Products: Thematic Review of Product Development and Governance

    Thematic reviews Published: 05/03/2015 Last modified: 12/01/2023
    Our recent work in the structured products market has focused on better understanding consumer behaviour and the way that firms approach product development and governance.