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Showing 441 to 450 of 801 search results for Qualitative consumer research.
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Statement on communications in relation to PRIIPs and UCITS
Issuing limited forbearance to allow firms to provide additional disaggregated disclosure on costs and charges to support the aggregated figure. This is the result of engagement with the investment trust industry. -
New overdraft rules mean 7 out of 10 people will be better off or see no change
7 out of 10 overdraft users will be better off or see no change, when new rules on overdrafts, introduced by the Financial Conduct Authority, come into force in April 2020. -
Why diversity and inclusion are regulatory issues
Speech by our CEO, Nikhil Rathi, at the launch of the HM Treasury Women in Finance Charter Annual Review. -
22 years of pension savings gone in 24 hours
The FCA and The Pensions Regulator are warning the public about fraudsters targeting people’s retirement savings. This warning comes as new research suggests that 42% of pension savers, which would equate over 5 million people across the UK, could -
The FCA and the FCA Practitioner Panel publish the findings from their joint survey of industry views
The Financial Conduct Authority (FCA) and the FCA Practitioner Panel have today published the findings from their 2017 survey of FCA-regulated firms. The survey gives a view across the financial services sector of the FCA’s performance as a -
Understanding consumer expectations of the mortgage sales process [pdf]
A report prepared by ESRO for the Financial Conduct Authority. -
FCA steps up focus on fair use of client dealing commission
The Financial Conduct Authority (FCA) has today published a review of how firms use dealing commission - the charges paid by consumers for executing trades and external research, worth around £3 billion ... Brokers did not explicitly price their -
Packaged bank accounts: TR16/8
This report provides the findings from our thematic review into packaged bank accounts (PBAs). The review was performed to assess how firms implemented the PBA Insurance: Conduct of Business Sourcebook rules that were introduced in March 2013. We -
Citizens Advice supercomplaint to the CMA - update
The Competition and Markets Authority (CMA) published its response to the Citizens Advice super-complaint on the loyalty penalty in December 2018, making several cross-cutting and market-specific recommendations in the cash savings, home insurance -
FCA and Payment Systems Regulator publish updated evidence on cash access
The FCA and Payment Systems Regulator have published an updated assessment of the UK’s access to cash infrastructure, taking into account the impact of coronavirus (Covid-19), alongside new research on consumers who rely on cash.