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Showing 471 to 480 of 801 search results for Qualitative consumer research.

  1. Review of firms' treatment of customers in vulnerable circumstances

    News stories Published: 15/03/2024 Last modified: 15/03/2024
    Under the Consumer Duty, firms should act to deliver good outcomes for all customers, including those with characteristics of vulnerability.
  2. Transcript of consumer views on the positives of buy now pay later [pdf]

    Transcripts Published: 02/02/2021
    Research as part of the Woolard Review into change and innovation in the unsecured credit market
  3. Synthetic Data Expert Group update on progress

    News stories Published: 01/11/2023 Last modified: 01/11/2023
    Find out about the progress the SDEG is making towards providing practical and tangible synthetic data insights for practitioners and policymakers.
  4. Get-rich-quick, Ponzi and pyramid schemes

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Find out how get-rich-quick schemes like Ponzi and pyramid schemes work, how to avoid scams and what to do if you’re scammed.
  5. UK Payment Accounts: access and closures

    Corporate documents Published: 19/09/2023 Last modified: 19/09/2023
    We set out key insights from our work on the provision of payment accounts to personal customers, businesses and charities. We also outline next steps.
  6. Open Finance: an opportunity for financial services

    Speeches Published: 18/11/2019 Last modified: 18/11/2019
    Speech by Sheldon Mills, Director of Competition at the FCA, delivered at The Investments and Savings Alliance​​​​​​​ (TISA) Open Finance Conference, London.
  7. Challenges for the regulator - consumer credit, long-term savings and an ageing population

    Speeches Published: 04/10/2017 Last modified: 04/10/2017
    Speech by Andrew Bailey, Chief Executive at the FCA, delivered at City Banquet, Mansion House.
  8. Response to the CMA’s final report for its digital comparison tools market study

    Statements Published: 26/09/2017 Last modified: 26/09/2017
    We are encouraged that the CMA’s research has found that people mainly have positive views and experiences of DCTs. ... The CMA’s report has identified a number of areas for us to explore that could help DCTs to work better for consumers.
  9. CP15/24: Cash savings remedies

    Consultation papers Published: 23/07/2015 Last modified: 02/11/2015
    We found that the cash savings market is not working well for many consumers and proposed remedies in four areas: disclosure; switching savings accounts; convenience of saving with different providers; and
  10. What does the future of insurance broking look like?

    Speeches Published: 02/07/2013 Last modified: 18/07/2013
    Speech by Simon Green, Head of General Insurance and Protection, the FCA, at the Incisive Media Insurance Age Regulation event, London. This is the text of the speech as drafted, which may differ from the delivered version.