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Showing 651 to 660 of 801 search results for Qualitative consumer research.
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Occasional Paper No. 39: Estimating the benefits of interventions that affect consumer behaviour
The aim of this Occasional Paper is to help us estimate the benefits of our interventions, while recognising the challenges. -
Evaluation Paper 20/1: An evaluation of our rent-to-own price cap
This Evaluation Paper summarises our evaluation of our 2019 price cap intervention in the rent-to-own market (RTO). Evaluation is part of our Mission’s decision-making framework. Testing the effectiveness of our remedies helps us make better -
Update on our work around pensions and retirement income
Pensions and retirement income is a priority sector for the FCA. Read more about our policy work and market monitoring in this area. -
FCA publishes new data on interest rates and update on cash savings remedies
Our sunlight remedy data shows that some consumers could be better off by opening a different account.”. ... 2016. It does not represent what every customer is earning. During 2015 we carried out a series of randomised controlled trials (‘trials’) -
Branch and ATM closures or conversions; good practice and areas for improvement
Find out more about the good and poor practice the FCA has seen when supervising firms planning branch or ATM closures or conversions. -
TR14/9 - Commercial insurance intermediaries - conflicts of interest and intermediary remuneration
The report is aimed at general insurance intermediaries, insurers, relevant trade associations, representative groups for business and consumer bodies. ... customers. We also carried out consumer research to understand SME customers’ expectations of -
Occasional Paper No. 28: Preventing financial distress by predicting unaffordable consumer credit agreements: An applied framework
In this paper, we provide theoretical and practical evidence to help develop more effective affordability rules. -
The Financial Conduct Authority publishes its findings on transition management
Over £165 billion of assets invested in pensions and other large funds are transferred between investment managers, markets and products every year – potentially affecting the returns enjoyed by millions of consumers on their investments – by -
Consumer credit — high-cost short-term credit lending data
This page highlights insightful findings about the high-cost short-term credit market, drawing on both the new regulatory return data submitted to the FCA by consumer credit firms and the FCA's Financial Lives Survey 2017. -
Our response to the CMA’s final report on its investigation into competition in the retail banking market
We have set out the actions we will take forward in the retail banking market in response to a number of recommendations from the Competition and Markets Authority (CMA).