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Showing 771 to 780 of 801 search results for Qualitative consumer research.

  1. The Financial Conduct Authority publishes review into delivering ‘independent’ financial advice following the implementation of the Retail Distribution Review

    Press Releases Published: 20/03/2014 Last modified: 20/03/2014
    Most firms are using the ‘independent’ tag correctly, which is important in helping consumers understand what service they are buying. ... In April, the FCA will be releasing the remaining part of the second cycle of research, which looks at how cost

  2. PS20/8: Motor finance discretionary commission models and consumer credit commission disclosure

    Policy and guidance Policy statements Published: 15/10/2019 Last modified: 28/07/2020
    We’re banning commission models that give motor finance brokers/dealers an incentive to raise customers’ finance costs.

  3. FCA publishes interim feedback following a call for input to the post-implementation review of the rules for crowdfunding

    Press Releases Published: 09/12/2016 Last modified: 09/12/2016
    The Financial Conduct Authority (FCA) has given an update on the post-implementation review of the loan-based and investment-based crowdfunding market. Our earlier call for input raised a number of issues for discussion; the feedback statement

  4. Occasional Paper No. 55: Better the lender you know? Limited attention and lender familiarity in UK mortgage choices

    Occasional papers Published: 10/03/2020 Last modified: 13/03/2020
    This Occasional Paper looks at the effect of brand loyalty when borrowers are choosing new mortgages. 

  5. Review of terminal illness benefits within life insurance protection products

    Multi-firm reviews Published: 02/10/2023 Last modified: 02/10/2023
    FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement.

  6. PS20/01: Mortgage advice and selling standards: feedback to CP19/17 and final rules

    Policy statements Published: 07/05/2019 Last modified: 08/05/2024
    This policy statement includes findings from the Mortgages Market Study (MMS) which identified three potential harms relating to our mortgage advice and selling standards.

  7. What firms and customers can expect from the consumer duty and other regulatory reforms

    Speeches Published: 29/09/2022 Last modified: 29/09/2022
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at City and Financial Global.

  8. FCA sets out potential remedies to tackle concerns about general insurance pricing

    Press Releases Published: 04/10/2019 Last modified: 04/10/2019
    The FCA has today published the interim report of its market study into the pricing of home and motor insurance.

  9. FG24/2: Guidance for firms supporting existing mortgage borrowers impacted by rising living costs

    Finalised guidance Published: 10/04/2024 Last modified: 10/04/2024
    The FCA sets out the ways mortgage lenders can help customers worried about, or already struggling with, their mortgage payments because of rising living costs.

  10. FCA to carry out market study into cash savings - study is part of programme to look at competition across financial services markets

    Press Releases Published: 09/09/2013 Last modified: 09/09/2013
    Market studies will enable the FCA to take a holistic look at competition in a market, assessing how consumers and firms behave and interact. ... The FCA has a statutory objective to promote effective competition in the interest of consumers, as outlined