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Showing 781 to 790 of 801 search results for Qualitative consumer research.

781. FCA finds the Covid-19 pandemic leaves over a quarter of UK adults with low financial resilience

     Press Releases Published: 11/02/2021 Last modified: 11/02/2021
     The Financial Conduct Authority (FCA) has released its latest Financial Lives survey (FLS), looking at consumers’ financial situations, the financial products they choose and their experiences of engaging with financial services firms.

782. FCA: New strategic approach to ensure “sharper focus” to regulatory challenges ahead

     Press Releases Published: 08/12/2014 Last modified: 08/12/2014
     The FCA's remit is far ranging and challenging with the recent additional responsibility for regulating consumer credit meaning the number of firms that now come under the FCA has trebled ... The approach is shaped by a strategy that will provide a

783. Occasional Paper No. 10: Message received? The impact of annual summaries, text alerts and mobile apps on consumer banking behaviour

     Occasional papers Published: 11/03/2015 Last modified: 11/03/2015
     These services also appear to encourage consumers to switch without closing their original account. ... This research reinforces the importance of testing disclosures beforehand to help ensure that they effectively achieve their intended outcomes.

784. A third of over 75s targeted by investment scams, as FCA urges consumers to take the time to check

     Press Releases Published: 05/12/2016 Last modified: 05/12/2016
     A fifth (22%) of over 55s and a third (32%) of over 75s believe they have been targeted by an investment scam in the last 3 years Over half (55%) of those who have invested in financial products did so on their own, rather than making the decision

785. PS14/16: Detailed rules for the price cap on high-cost short-term credit - Including feedback on CP14/10 and final rules

     Policy statements Published: 11/11/2014 Last modified: 07/02/2022
     On 2 January 2015, we introduced a price cap on what high-cost short-term credit lenders can charge.

786. FS23/4: Potential competition impacts of Big Tech entry and expansion in retail financial services 

     Feedback statements Published: 12/07/2023 Last modified: 12/07/2023
     We are asking for views on the potential benefits and harms from Big Tech firms’ entry and expansion into retail financial services sectors

787. Occasional Paper No. 3: How does selling insurance as an add-on affect consumer decisions?

     Occasional papers Published: 25/03/2014 Last modified: 25/03/2014
     Occasional Paper No. 3: How does selling insurance as an add-on affect consumer decisions? ... The paper also describes the results of this research, which show that the ‘add-on mechanism’ weakens consumers’ ability to discipline firms by shopping

788. Occasional Paper No. 44: The conflict between consumer intentions, beliefs and actions to pay down credit card debt

     Occasional papers Published: 26/07/2018 Last modified: 20/10/2020
     In this study we attempt to increase credit card payments through behaviourally-informed disclosures tested in experiments across 3 UK lenders.

789. FG23/2: Guidance for firms supporting existing mortgage borrowers impacted by rising living costs

     Finalised guidance Published: 10/03/2023 Last modified: 10/04/2024
     We set out the ways mortgage lenders can help customers worried about, or already struggling with, their mortgage payments because of rising living-costs.

790. CP18/35: Rent-to-own and alternatives to high-cost credit – feedback on CP18/12 and consultation on a price cap

     Consultation papers Published: 22/11/2018 Last modified: 05/03/2019
     This paper sets out our proposed price cap on the rent-to-own market, summarises feedback to CP18/12 on the questions we asked about rent-to-own, and sets out our final rules on a point-of-sale ban on extended warranties alongside the sale of an RTO