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FCA review finds that most mortgage customers get suitable advice but “scope for improvement”
unclear. The consumer research highlighted that some customers place the greatest importance on the initial monthly payment to the detriment of other factors. ... ESRO’s independent customer research report Understanding consumer expectations of the -
FS15/4: Terms and definitions for services which are linked to payment accounts and subject to fees
Respondents were generally supportive of our proposals and of the consumer testing we commissioned. ... report by Optimisa Research on Payment Accounts Directive: services linked to payment accounts. -
Occasional Paper No. 47: Blackbird’s alarm call or nightingale’s lullaby? The effect of tweet risk warnings on attractiveness, search, and understanding
We present the results of a series of experiments to investigate the effects of risk warnings in social media adverts on attractiveness, search and understanding. -
Regulators warn public of pension scammer tactics as victims report losing an average of £91,000 in 2017
A new campaign to tackle pension scams launches today as the latest figures reveal that victims of pension scammers lost an average of £91,000 each in 2017. -
High Court finds that 24HR Trading Academy unlawfully advised on investments and unlawfully promoted CFD trading
The High Court has delivered a summary judgement ruling that 24HR Trading Academy Limited contravened the Financial Services and Markets Act 2000 (FSMA) by providing unauthorised investment advice to consumers via WhatsApp messages. -
PS22/10: Strengthening our financial promotion rules for high-risk investments and firms approving financial promotions
Our final policy and handbook rules for high-risk investments subject to our financial promotion rules and for firms communicating and approving financial promotions. -
General insurance product value and coronavirus (Covid-19) Guidance – update
We set out the findings from our multi-firm review assessing how firms have responded to our general insurance (GI) distribution chain Guidance (further to the product governance rules implemented by the IDD) and coronavirus (Covid-19) value Guidance -
Testing how Authorised Fund Managers are embedding the Guiding Principles in ESG and sustainable investment funds
We set out findings from our supervisory work that looked at how authorised fund managers (AFMs) comply with existing regulatory requirements and expectations on the design, delivery and disclosure of Environmental, Social and Governance (ESG) and -
Pension savers claim over £30 million lost to scams as regulators urge footie fans to show scammers the red card
A total of £30,857,329 has been reportedly lost to pension scammers since 2017 according to complaints filed with Action Fraud, says the Financial Conduct Authority and The Pensions Regulator. -
FCA secures commitment from high street banks to use a ‘retry system’ when processing payments to stop unnecessary penalty charges
The Financial Conduct Authority (FCA) has reached an agreement with seven of the UK’s biggest high street banks that will see them use a same day ‘retry system’ when processing Direct Debits, standing orders and future dated bill payments.