Search results
Showing 81 to 90 of 801 search results for Qualitative consumer research.
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Consumer credit research: credit cards
Find out about our research into credit cards, some key findings into the market and what we will do next. -
Consumer credit research: logbook loans
Read our research into the logbook loans market, some key findings and what we plan to do next. -
Treating vulnerable consumers fairly
Find out about our work on the fair treatment of vulnerable customers, including why vulnerability matters, how it affects your firm, and our guidance on supporting customers in vulnerable circumstances. -
Consumer credit research: debt management
Read our research to understand the debt management market and the people that use it. -
Research Note: Cryptoasset consumer research
A quantitative study that increases understanding of the market size, consumer profiles and attitudes towards cryptoassets. -
Improving the consumer experience
Speech by Christopher Woolard, Director of Policy, Risk & Research at the FCA, to the Tax Incentivised Savings Association (TISA) Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Consumer research on overdrafts [pdf]
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Financial Lives 2017 survey
Find out more about the FCA's first Financial Lives survey in 2017. -
Our supervision overview
Speech by Clive Adamson, director of supervision, at the General Insurance conference, London. -
Experience of insurance claimants consumer research report [pdf]
Harris Interactive was commissioned to undertake a programme of consumer research to inform the Financial Conduct Authority’s (FCA) thematic review of insurers’ management of claims. This research aimed to understand the expectations of